Roadside Rescue Mechanic - West Bromwich

The AA; Birmingham; On-site; GBP 37,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Roadside Rescue Mechanic to join their team in Birmingham. In this dynamic role, you'll be the friendly face of the UK's largest motoring organisation, providing essential support to drivers in need. With a focus on customer satisfaction, you will leverage your technical expertise to diagnose and resolve vehicle issues on the spot. The company offers competitive pay, comprehensive training, and a supportive work environment that values diversity and personal development. If you're ready to make a difference and enjoy a rewarding career, this opportunity is for you.

Benefits

Free breakdown cover

23 days holidays plus bank holidays

Up to 7% company pension contribution

Van and full uniform provided

Employee Assistance Programme

24/7 remote GP service

Qualifications

• Must have NVQ3 in Vehicle Maintenance and Repair or equivalent.
• Full category B driving licence with 6 points or less required.

Responsibilities

• Provide roadside assistance and repairs to customers.
• Communicate effectively with customers to ensure their needs are met.
• Work independently while driving to various locations.

Skills

Vehicle Maintenance and Repair

Diagnostics

Problem Solving

Communication

Education

NVQ3 in Vehicle Maintenance and Repair

Job description

The AA Birmingham, England, United Kingdom

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The AA Birmingham, England, United Kingdom

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Company Description/ Business Unit

Push for better, join the AA.

As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.

Take a look at all things The AA at our You Tube channel: The AA - YouTube

Base Salary: £37,152

Top performers can earn upwards of OTE £60,000!

• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
• Each year, choose your standby hours preferences to suit your lifestyle and work life balance
• Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
• Free breakdown cover fromday one
• 23 days holidays (increases with service) plus bank holidays
• Up to 7% company pension contribution
• A famous brand that our customers love with industry leading training
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
  
  

This is the job

More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.

What will I be doing?

You’ll Be

• A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
• A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
  
  

What do I need?

You’ll Need

• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
• It’s essential that you have a full category B driving licence, with 6 points or less
• To be happy working shifts, which could include evenings, weekends and Bank Holidays
  
  

Additional information

For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers (theaacareers.co.uk)

As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

Ready for anything? Apply Today

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing, Financial Services, and Insurance

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