Roadside Rescue Mechanic - Newmarket

Automobile Association; Cambridge; On-site; GBP 36,000 - 60,000; Full time

Job summary

Join a well-respected organization as a Roadside Rescue Mechanic, where you'll be the friendly face of the UK's largest motoring association. This role offers the chance to make a real difference in people's lives by providing essential roadside assistance. With a focus on customer satisfaction, you'll use your diagnostic skills to solve problems and help drivers get back on the road safely. Enjoy a supportive work environment with opportunities for development, competitive pay, and a range of perks, including a company vehicle and flexible working hours. If you're passionate about helping others and have the technical expertise, this is the perfect opportunity for you.

Benefits

Free breakdown cover

23 days holidays plus bank holidays

Up to 7% company pension contribution

Dedicated Employee Assistance Programme

24/7 remote GP service

Company van and full uniform

Qualifications

• NVQ3 in Vehicle Maintenance and Repair or equivalent is essential.
• Must have a full category B driving licence with 6 points or less.

Responsibilities

• Provide roadside assistance and diagnostics to members in need.
• Work independently and as part of a team, driving to various locations.

Skills

Diagnostic Skills

Communication Skills

Problem Solving

Self-Starter

Education

NVQ3 in Vehicle Maintenance and Repair

Equivalent Qualifications

Job description

As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.

£36,140 + £3,500 location allowance* Top performers can earn upwards of OTE £60,000!

*Eligibility for Location allowance is based on your home postcode

• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
• Each year, choose your standby hours preferences to suit your lifestyle and work life balance
• Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
• Free breakdown cover from day one
• 23 days holidays (increases with service) plus bank holidays
• Up to 7% company pension contribution
• A famous brand that our customers love with industry leading training
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

This is the job

More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.

What will I be doing?

You’ll be:

• A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
• A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day

What do I need?

You’ll need:

• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
• It’s essential that you have a full category B driving licence, with 6 points or less
• To be happy working shifts, which could include evenings, weekends and Bank Holidays

As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.