Roadside Rescue Mechanic – Central Bristol

Automobile Association; Bristol; On-site; GBP 44,000 - 51,000; Full time

Job summary

Join an established industry player as a Roadside Assistant Mechanic. This role offers a unique opportunity to develop your skills while providing essential roadside assistance to customers. With a focus on communication and problem-solving, you will work independently in various weather conditions, ensuring customer satisfaction and safety. The company provides comprehensive training, a supportive environment, and competitive earnings potential. Enjoy the benefits of a well-known brand, including a company van, uniform, and a robust pension scheme. If you're ready to take the next step in your automotive career, this is the role for you.

Benefits

Free Breakdown Cover

23 Days Holidays

Up to 7% Pension Contribution

Employee Assistance Programme

24/7 Remote GP Service

Company Van

Uniform and Equipment Provided

Qualifications

• NVQ Level 2 in Vehicle Maintenance and Repair or equivalent.
• Full Category B driving licence with 6 points or less.

Responsibilities

• Provide roadside assistance and repairs to customers.
• Communicate effectively to ensure customer understanding.
• Work independently while driving to various locations.

Skills

Problem Solving

Communication

Technical Skills

Customer Service

Education

NVQ Level 2 in Vehicle Maintenance and Repair

Tools

Vehicle Recovery Equipment

Diagnostic Tools

Job description

Business Area

Reference

VRD01201

Contract Type

Full Time

Location

Bristol

Closing Date

31-05-2025

Company Description/ Business Unit

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme, where we will enhance your skills with ongoing support and training. If you’re driven to succeed, we want to hear from you. By joining our programme, you commit to becoming a fully-fledged Roadside Rescue Mechanic with us in the future.

Top performers can earn upwards of OTE £44,000!

• Start and finish on your driveway, paid from the moment you get in your van to the moment you get home. * Sign on locations also available for discussion.
• Choose your standby hours annually to suit your lifestyle and work-life balance.
• We provide the van, full uniform, boots, and the best available equipment—bring your best self!
• Free breakdown cover from day one.
• 23 days holidays (increases with service) plus bank holidays.
• Up to 7% company pension contribution.
• A well-known brand loved by customers with industry-leading training.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job

Your ability to connect with people sets you apart. You understand not just what your customer needs, but how they feel. You ask the right questions, explain your fixes clearly, and ensure your customer can continue their day. You’re ready for anything—there for your customers anytime, anywhere, in any weather.

What will I be doing?

You’ll be:

• A communicator: Sharing your knowledge in a way that customers understand and feel assured their needs are being met.
• A dedicated learner: Taking every opportunity to learn from others on the road or in structured training to become a fully-fledged patrol.
• A self-starter: Working independently and collaborating with your team, driving to various locations in all weather conditions.
• A fixer/problem solver: Using your technical skills to resolve a range of issues, from roadside repairs to recovering vehicles to garages, helping customers get back on their way.

What do I need?

You’ll need:

• NVQ Level 2 in Vehicle Maintenance and Repair or equivalent qualifications with relevant experience.
• A full Category B driving licence with 6 points or less. If you lack Category BE (towing), we will fund it for you.
• Willingness to work shifts, including evenings, weekends, and bank holidays.

We offer fully supported development programmes to help you grow in your role or acquire new skills and responsibilities, building the career you desire.

At the AA, we value diversity and believe it enriches our culture and service. We actively encourage applications from diverse backgrounds to join our inclusive environment where everyone can be themselves, feel empowered, and belong.

You can apply today with or without a CV. If applying without a CV, please include your most recent experience and qualifications on the application form. Your application will be reviewed, and if successful, an online interview assessment will be arranged. We also conduct pre-employment checks, including references, credit, and criminal record checks.