Roadside Mechanic - (SF) Stevenage (Hiring Immediately)

RAC; Stevenage; On-site; GBP 48,000 - 54,000; Full time

Job summary

A leading breakdown service provider in the UK is seeking a Roadside Mechanic to join their team. As a Roadside Mechanic, you will provide exceptional service by assisting members with breakdowns and offering technical support. Candidates should have a Level 2 light vehicle maintenance qualification, strong diagnostic skills, and a full UK driving license. This position offers competitive salary and benefits including holiday allowance, a pension scheme, and comprehensive support.

Benefits

Competitive base salary

Holiday allowance of 23 days & bank holidays

Pension scheme

Basic Salary Life Assurance cover

Flexible working arrangement

Car salary sacrifice scheme

FREE breakdown service

Access to discounts portal

Qualifications

• Demonstrable technical, electrical, and diagnostic experience.
• Flexibility to work on short notice.
• Open to travel and overnight stays if necessary.

Responsibilities

• Provide roadside assistance and technical support to members.
• Handle breakdowns efficiently and deliver excellent customer service.

Skills

Technical experience

Diagnosis skills

Customer service orientation

Education

Level 2 light vehicle maintenance qualification

Job description

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of GBP 48,720.98 complimented by an average OTE ranging from GBP50,000 to GBP54 ,000.

In addition to this, you'll also enjoy all of these extra benefits:
• Colleague Share Scheme - a unique opportunity to become a co-owner of our business and share in the future success of RAC
• Holiday allowance of 23 days & bank holidays rising to 25 with service
• No additional travel time - Start and finish on your driveway
• Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
• 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
• Family leave support including paid time off, flexibility and resources to help balance work and family commitments
• Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
• Car salary sacrifice scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options
• FREE RAC Ultimate Complete Breakdown Service from Day One
• Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more
The RAC is the UK's leading breakdown service provider - a people-powered business of 4,000 'orange heroes' delivering the best-in-class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for skilled, field-based Roadside Mechanic to join our Roadside Patrol team.

As a Roadside Mechanic you will need:

• A Level 2 light vehicle maintenance qualification (or equivalent)
• Demonstrative technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence
• Flexibility to work at relatively short notice
• Open to travel and overnight stays if necessary

In this role you'll work the equivalent of 40 hours per week without a set roster. This means you will receive your roster seven days in advance, while the core hours that you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200. Your shift patterns will include evenings, early mornings, weekends and bank holidays.

You will benefit from a comprehensive induction, and you'll also have access to the latest vehicle technology, along with support from our technical team. You could also develop your career further within our growing business.

Roadside support is at the very heart of our business, as our Roadside Mechanics deliver an exceptional and much needed service for our members. Our patrols will be out and about dealing face-to-face with our members, handling breakdowns, offering technical support and delivering the same exceptional service that they've come to expect from the RAC. If you have a passion for working with vehicles and helping others , it might be time to consider a career as an RAC Roadside Mechanic !