Roadside Mechanic (SF) - Oxford

RAC; Oxford; On-site; GBP 48,000 - 54,000; Full time

Job summary

Join a leading breakdown service provider as a Roadside Mechanic, where you'll utilize your technical skills and customer-focused approach to deliver exceptional roadside assistance. This dynamic role offers flexibility, a competitive salary, and a range of benefits including a share scheme and life assurance. With opportunities for career development and access to the latest vehicle technology, you will be part of a dedicated team making a real difference for drivers across the UK. If you have a passion for vehicles and helping others, this is the perfect opportunity for you.

Benefits

Colleague Share Scheme

Holiday allowance of 23 days

No additional travel time

Group Personal Pension scheme

Life Assurance cover

Family leave support

Confidential personal support service

Car salary sacrifice scheme

FREE RAC Ultimate Complete Breakdown Service

Access to online discounts portal

Qualifications

• A Level 2 qualification in light vehicle maintenance or equivalent.
• Demonstrative technical, electrical, and diagnostic experience.

Responsibilities

• Deliver roadside assistance and technical support to members.
• Handle breakdowns and provide exceptional customer service.

Skills

Technical experience

Electrical skills

Diagnostic skills

Customer service

Education

A Level 2 light vehicle maintenance qualification

Job description

About The Role

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £48,720.98 complemented by an average OTE ranging from £50,000 to £54,000.

In addition to this, you'll also enjoy all of these extra benefits:

• Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC
• Holiday allowance of 23 days & bank holidays rising to 25 with service
• No additional travel time - Start and finish on your driveway
• Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
• 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
• Family leave support including paid time off, flexibility and resources to help balance work and family commitments
• Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
• Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
• FREE RAC Ultimate Complete Breakdown Service from Day One
• Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more

The RAC is the UK's leading breakdown service provider - a people-powered business of 4,000 'orange heroes' delivering the best-in-class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for a skilled, field-based Roadside Mechanic to join our Roadside Patrol team.

As a Roadside Mechanic you will need:

• A Level 2 light vehicle maintenance qualification (or equivalent)
• Demonstrative technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence
• Flexibility to work at relatively short notice
• Open to travel and overnight stays if necessary

In this role you’ll work the equivalent of 40 hours per week without a set roster. You will receive your roster seven days in advance, with core hours sent three days in advance. Your working hours will be between 0600 and 0200, including evenings, early mornings, weekends, and bank holidays.

You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. You could also develop your career further within our growing business.

Roadside support is at the very heart of our business, as our Roadside Mechanics deliver an exceptional and much-needed service for our members. Our patrols will be out and about, dealing face-to-face with members, handling breakdowns, offering technical support, and delivering the same exceptional service that they’ve come to expect from the RAC. If you have a passion for working with vehicles and helping others, it might be time to consider a career as an RAC Roadside Mechanic!

We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.