Roadside Mechanic

Direct Line Group Careers; Cotswold District; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading company in the automotive service sector is seeking a vehicle technician to provide roadside assistance. This permanent role involves diagnosing vehicle issues and ensuring customer satisfaction while working flexible hours. Candidates should have a driving license and relevant vehicle maintenance qualifications.

Benefits

9% employer-contributed pension

50% discount on home, motor, and pet insurance

Optional health and dental insurance

Generous holiday allowance

Employee discounts and cashback

Qualifications

• Be 21 years or over for insurance purposes.
• Current Category B driving licence required.
• Experience in the motor repair industry.

Responsibilities

• Assist customers by diagnosing and resolving vehicle issues.
• Carry a full kit to help get vehicles back on the road efficiently.
• Collaborate with dispatch teams to improve customer experience.

Skills

Empathy

Knowledge of current vehicle repair techniques

Self-initiative

Proactive attitude

Education

NVQ Level 2 or similar accreditation in light vehicle maintenance

Job description

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team, you’ll be an integral part of our expanding services — the backbone of our operations — and enjoy a career with variety and fulfillment. It’s Miles Better.

What you'll be doing

This is a permanent role based in Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead, and Chertsey.

You will work 40 hours over four days a week, with shifts between 7am and 8pm, Monday to Sunday. Overtime is available and optional.

We provide a Green Flag vehicle, and your day starts from your home. Your role involves assisting customers by diagnosing and resolving vehicle issues such as fuel problems, tyre repairs or replacements, and battery issues, ensuring they can continue their journey with confidence. You will carry a full kit to help get vehicles back on the road efficiently.

Compensation

• Up to £40,000 base salary depending on experience, with an OTE of £44,000-£48,000, plus a 9% employer-contributed pension and overtime opportunities.

What you'll need

• Be 21 years or over for insurance purposes
• A current Category B driving licence
• NVQ Level 2 or similar accreditation in light vehicle maintenance (preferred)
• Empathy and a commitment to achieving the right outcome
• Experience in the motor repair industry
• Experience working alone (desirable)
• Knowledge of current vehicle repair techniques
• Adherence to best practices and health & safety standards
• Ability to collaborate with dispatch teams to improve customer experience
• Self-initiative and proactive attitude

Benefits

We value our colleagues and offer benefits tailored to your lifestyle:

• 9% employer-contributed pension
• 50% discount on home, motor, and pet insurance, plus free travel insurance and breakdown cover
• Optional health and dental insurance
• Electric vehicle leasing scheme
• Generous holiday allowance
• Buy as you earn share scheme
• Employee discounts and cashback
• And more

Our benefits support your work-life balance, flexibility, and personal growth, recognizing the whole you beyond just your salary.

Be yourself

Direct Line Group is committed to diversity and inclusion. We are proud to be one of the UK's Top 50 Inclusive Employers. We welcome applications from all backgrounds and are happy to make adjustments during the recruitment process. If you need support, contact our recruitment team.

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