Roadside Assist Mechanic – Plymouth

The AA; Plymouth; On-site; GBP 29,000 - 44,000; Full time

Job summary

Join a forward-thinking company as a Roadside Assistant Mechanic, where your communication and problem-solving skills will shine. This role offers an opportunity to develop your expertise through ongoing training and support, ensuring you're equipped to handle any roadside situation. With a competitive salary and benefits, including a company van and flexible hours, you’ll enjoy a work-life balance that suits your lifestyle. Be part of an inclusive environment that values diversity and fosters growth, making each day an opportunity to learn and make a difference.

Benefits

Free breakdown cover

Company van

Full uniform and boots

Employee Assistance Programme

24/7 remote GP service

23 days holidays plus bank holidays

Up to 7% company pension contribution

Industry-leading training

Qualifications

• Experience in vehicle maintenance and repair.
• Ability to work independently and collaboratively.

Responsibilities

• Communicate effectively with customers to understand their needs.
• Use technical expertise to resolve roadside issues.

Skills

Communication Skills

Problem Solving

Technical Expertise

Customer Service

Education

NVQ Level 2 in Vehicle Maintenance and Repair

Job description

Company Description/ Business Unit

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme and we’ll fine-tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.

Take a look at all things The AA at our YouTube channel: The AA - YouTube

Salary and Benefits

• Base Salary: £29,350
• Top performers can earn upwards of OTE £44,000!
• Start and finish on your driveway, paid from the moment you get in your van to the moment you get home. Sign on locations also available for discussion.
• Choose your standby hours annually to suit your lifestyle and work-life balance.
• We provide the van, full uniform, boots, and the best available equipment.
• Free breakdown cover from day one.
• 23 days holidays (increases with service) plus bank holidays.
• Up to 7% company pension contribution.
• Industry-leading training from a renowned brand.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job

Your way with people really sets you apart. You understand not just what your customer wants, but how they feel. You’ll ask the right questions, explain your fix, and ensure your customer can get on with their day. You’re ready for anything, there for them anytime, anywhere, in any weather.

What will I be doing?

You’ll Be

• A communicator: Sharing knowledge in a way that customers understand and feel safe.
• A dedicated learner: Absorbing knowledge and learning from others, whether on the road or in structured learning.
• A self-starter: Working independently and collaboratively, driving to various locations in all weather conditions.
• A fixer/problem solver: Using your technical expertise to resolve issues, whether fixing roadside or recovering vehicles to garages.

What do I need?

You’ll Need

• NVQ Level 2 in Vehicle Maintenance and Repair or equivalent qualifications with experience.
• A full category B driving licence with 6 points or less. If you lack category BE (towing), we will fund it for you.
• Willingness to work shifts, including evenings, weekends, and bank holidays.

Additional information

For more details on our benefits, including discounted insurance, visit Taking care of you - AA Careers.

We offer fully supported development programmes to help you grow in your current role or learn new skills for greater responsibilities. We value diversity and strive to create an inclusive environment where everyone can be themselves and feel a sense of belonging.

You can apply today with or without a CV. If applying without a CV, please list your most recent experience and qualifications on the application form. We will review your application and arrange an online interview assessment. Pre-employment checks will be conducted, including references, credit, and criminal record checks.

Ready for anything? Apply Today