Roadside Assist Mechanic - Oxford

TN United Kingdom; Oxford; On-site; GBP 28,000 - 33,000; Full time

Job summary

An established industry player is seeking a Roadside Assist Mechanic to join their dynamic team in Oxford. This role offers the opportunity to develop your skills through a comprehensive training program, ensuring you become a fully-fledged Roadside Rescue Mechanic. You'll be the face of the company, providing exceptional customer service while solving vehicle issues in various conditions. With a competitive salary and a range of benefits, including a location allowance and ongoing support, this is a fantastic opportunity for those looking to make a difference in their community. If you have a passion for helping others and possess the necessary qualifications, we want to hear from you!

Benefits

Free breakdown cover

23 days holidays plus bank holidays

Up to 7% company pension contribution

Employee Assistance Programme

24/7 remote GP service

Full uniform and equipment provided

Paid from home to home

Qualifications

• NVQ 2 in Vehicle Maintenance and Repair or equivalent experience required.
• Full category B driving licence with 6 points or less is essential.

Responsibilities

• Communicating effectively with customers to understand and address their needs.
• Utilizing technical expertise to solve vehicle issues on the roadside.

Skills

Customer Communication

Problem Solving

Technical Expertise

Self-Motivation

Team Collaboration

Education

NVQ 2 in Vehicle Maintenance and Repair

Tools

Van

Uniform

Technical Equipment

Job description

Social network you want to login/join with:

Roadside Assist Mechanic - Oxford, Oxford

Client:

The AA

Location:

Oxford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9c6e1dddd0ba

Job Views:

36

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Company description

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.

Take a look at all things The AA at our YouTube channel: The AA - YouTube

Our commitments:

Basic Salary £28,550 + £3,500 location allowance*.

*Eligibility for location allowance is based on your home postcode.

• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion.
• Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
• Bring your best self and we provide the rest, including: Van, full Uniform, Boots, and the best available equipment!
• Free breakdown cover from day one.
• 23 days holidays (increases with service) plus bank holidays.
• Up to 7% company pension contribution.
• A famous brand that our customers love with industry leading training.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job

Your way with people really sets you apart and you understand not just what your customer wants, but how they feel - you’ll ask the right questions, explain your fix and love ensuring your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather.

What will I be doing?

You’ll be:

• A communicator: You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
• A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol you will take every opportunity to soak up knowledge and learn from others, whether that’s on the road or in a structured learning setting.
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
• A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.

What do I need?

You’ll need:

• NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
• It’s essential that you have a full category B driving licence, with 6 points or less. If you don’t also have category BE (towing), we’ll fund it for you.
• To be happy working shifts, which could include evenings, weekends and Bank Holidays.

Additional Information

For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers.

As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.