Roadside Assist Mechanic - London South West

Automobile Association; London; On-site; GBP 30,000 - 44,000; Full time

Job summary

Join a forward-thinking company as a Roadside Assist Mechanic in London, where your skills will be honed through comprehensive training and support. This role offers the chance to connect with customers, solve problems on the spot, and enjoy a flexible work-life balance. With a competitive salary and opportunities for career advancement, this position is perfect for those passionate about helping others in their time of need. Enjoy benefits like free breakdown cover, generous holidays, and a strong company pension contribution while being part of an inclusive culture that values diversity.

Benefits

Free Breakdown Cover

23 Days Holidays

Up to 7% Pension Contribution

Industry-Leading Training

Employee Assistance Programme

24/7 Remote GP Service

Qualifications

• NVQ Level 2 in Vehicle Maintenance and Repair or equivalent required.
• Full Category B driving licence with 6 points or less needed.

Responsibilities

• Communicate effectively with customers to address their needs.
• Use technical skills to resolve vehicle issues roadside.

Skills

Customer Communication

Technical Problem Solving

Vehicle Maintenance

Self-Starting

Adaptability

Education

NVQ Level 2 in Vehicle Maintenance and Repair

Job description

Roadside Assist Mechanic - London South West

Business Area

Reference

VRD01196

Contract Type

Full Time

Location

London

Closing Date

31-05-2025

Company Description/ Business Unit

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme, where we will fine-tune your expertise with ongoing support and training. If you have the drive to succeed, we want to hear from you. By joining our programme, you pledge to become a fully-fledged Roadside Rescue Mechanic in the future.

Top performers can earn upwards of OTE £44,000!

*Eligibility for Location allowance is based on your home postcode

• Start and finish on your driveway, with pay from the moment you get in your van to the moment you get home. Sign-on locations also available for discussion.
• Choose your standby hours annually to suit your lifestyle and work-life balance.
• We provide the van, full uniform, boots, and the best available equipment—bring your best self!
• Free breakdown cover from day one.
• 23 days holidays (increases with service) plus bank holidays.
• Up to 7% company pension contribution.
• Industry-leading training from a well-known brand loved by customers.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job

Your ability to connect with people sets you apart. You understand not just what your customer wants, but how they feel—you ask the right questions, explain your fixes, and ensure they can get on with their day. You’re prepared for anything, ready to assist anytime, anywhere, in any weather.

What will I be doing?

You’ll be:

• A communicator: Sharing knowledge clearly so customers understand and feel safe that their needs are being addressed.
• A dedicated learner: Taking every opportunity to learn from others and expand your skills, whether on the road or in structured training.
• A self-starter: Working independently and collaboratively, driving to various locations in all weather conditions.
• A fixer/problem solver: Using your technical skills to resolve issues, whether fixing vehicles roadside or recovering them to a garage, enabling customers to continue their day.

What do I need?

You’ll need:

• NVQ Level 2 in Vehicle Maintenance and Repair or equivalent qualifications and experience.
• A full Category B driving licence with 6 points or less. If you don’t have Category BE (towing), we will fund it for you.
• Willingness to work shifts, including evenings, weekends, and bank holidays.

We offer fully supported development programs to help you grow your career, whether in your current role or by learning new skills and taking on greater responsibilities.

At the AA, we value diversity and the unique perspectives it brings. We actively seek applicants from diverse backgrounds to join our inclusive culture where you can be yourself, feel empowered, and truly belong.

You can apply today with or without a CV. If applying without a CV, please list your most recent experience and qualifications on the application form. We will review your application and arrange an online interview assessment. Pre-employment checks, including references, credit, and criminal record checks, will be completed during onboarding.