Roadside Assist Mechanic – London North West

Automobile Association; London; On-site; GBP 32,000 - 44,000; Full time

Job summary

An established industry player is seeking a Roadside Assist Mechanic in London. This role offers an exciting opportunity to develop your skills while providing essential support to customers. With ongoing training and competitive salary, this is perfect for those with a passion for helping others.

Benefits

Free breakdown cover

Up to 7% company pension contribution

Employee Assistance Programme

24/7 remote GP service

Full uniform and boots provided

23 days holidays plus bank holidays

Training and development programmes

Qualifications

• NVQ 2 in Vehicle Maintenance and Repair or equivalent qualifications required.
• Full category B driving licence essential.
• Happy to work shifts, including evenings, weekends, and Bank Holidays.

Responsibilities

• Communicate effectively with customers to explain fixes.
• Utilize technical expertise to solve roadside issues.
• Work independently and as part of a team in all weather.

Skills

Customer communication

Technical problem-solving

Team collaboration

Education

NVQ 2 in Vehicle Maintenance and Repair

Full category B driving licence with 6 points or less

Job description

An established industry player is seeking a Roadside Assist Mechanic to join their dynamic team in London. This role offers an exciting opportunity to develop your skills while providing essential support to customers in need. You will be the face of the company, ensuring that each customer feels valued and understood. With a commitment to ongoing training and development, you will have the chance to grow your career within a supportive environment. Enjoy a competitive salary and a range of benefits, including a company van and flexible working hours. If you have a passion for helping others and a knack for problem-solving, this role is perfect for you.

Free breakdown cover

Up to 7% company pension contribution

Employee Assistance Programme

24/7 remote GP service

Full uniform and boots provided

Qualifications

• NVQ 2 in Vehicle Maintenance and Repair or equivalent qualifications.
• Full category B driving licence with 6 points or less.

Responsibilities

• Communicate effectively with customers to explain fixes.
• Utilize technical expertise to solve roadside issues.
• Work independently and as part of a team in all weather.

Skills

Customer communication

Technical problem-solving

Team collaboration

Education

NVQ 2 in Vehicle Maintenance and Repair

Roadside Assist Mechanic - London North West

Business Area

Reference

VRD01195

Contract Type

Full Time

Location

London

Closing Date

31-05-2025

Company Description/ Business Unit

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.

Top performers can earn upwards of OTE £44,000!

*Eligibility for Location allowance is based on your home postcode

• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
• Each year, choose your standby hours preferences to suit your lifestyle and work-life balance
• Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
• Free breakdown cover from day one
• 23 days holidays (increases with service) plus bank holidays
• Up to 7% company pension contribution
• A famous brand that our customers love with industry leading training
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

This is the job

Your way with people really sets you apart and you understand not just what your customer wants, but how they feel - you’ll ask the right questions, explain your fix and ensure your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather.

What will I be doing?

You’ll be:

• A communicator: You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
• A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol you will take every opportunity to soak up knowledge and learn from others. Whether that’s on the road or in a structured learning setting.
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
• A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day

What do I need?

You’ll need :

• NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
• It’s essential that you have a full category B driving licence, with 6 points or less. If you don’t also have category BE (towing) we’ll fund it for you.
• To be happy working shifts, which could include evenings, weekends and Bank Holidays

As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Everything you need to land your dream job without the hard work!

Get unlimited access to our entire archive of expert job-seeker content – because you deserve endless opportunities, interviews, and offers!

JobLeaders have been hired by

Try Jobleads and get a free confidential resume review

See how JobLeads helped real job seekers land their dream roles – with expert recruiters, AI-powered resumes, and smarter job matches!