Roadside Assist Mechanic - Hertfordshire

TN United Kingdom; England; On-site; GBP 28,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Roadside Assist Mechanic in Hertfordshire, where you will embark on a journey of skill enhancement and career growth. This role offers a competitive salary with opportunities for top performers to earn significantly more. You will be the face of roadside assistance, providing exceptional service and support to customers in need. With a commitment to ongoing training and a supportive environment, you will thrive in a team-oriented atmosphere while enjoying benefits like a company van, generous holiday allowance, and a strong pension contribution. If you are ready to make a difference and grow your career, this is the opportunity for you.

Benefits

Company Van

Full Uniform

Free Breakdown Cover

23 Days Holidays

Up to 7% Pension Contribution

Industry-Leading Training

Employee Assistance Programme

24/7 Remote GP Service

Qualifications

• NVQ 2 in Vehicle Maintenance and Repair or equivalent required.
• Full category B driving license with 6 points or less needed.

Responsibilities

• Communicate effectively with customers to ensure their understanding.
• Resolve roadside issues using technical skills and knowledge.

Skills

Customer Communication

Technical Problem Solving

Vehicle Maintenance

Self-Motivation

Education

NVQ 2 in Vehicle Maintenance and Repair

Job description

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Roadside Assist Mechanic - Hertfordshire, Hertfordshire

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Client:

The AA

Location:

Hertfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

96ad3365a7e1

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Company description

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme, where we will enhance your skills with ongoing support and training. If you’re driven to succeed, we want to hear from you. By joining, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.

Check out all things The AA on our YouTube channel: The AA - YouTube

Our commitments :

Basic Salary £28,550 + £3,500 location allowance*. Top performers can earn upwards of OTE £45,000!

*Eligibility for location allowance is based on your home postcode

• Start and finish on your driveway, paid from the moment you get in your van to the moment you get home. Sign-on locations are also available for discussion.
• Choose your standby hours annually to suit your lifestyle and work-life balance.
• We provide a van, full uniform, boots, and the best available equipment.
• Free breakdown cover from day one.
• 23 days holidays (increases with service) plus bank holidays.
• Up to 7% company pension contribution.
• Industry-leading training and a reputable brand customers love.
• Dedicated Employee Assistance Programme and 24/7 remote GP service for you and your family.

This is the job

Your ability to connect with people distinguishes you. You understand not just what your customer needs, but how they feel. You ask the right questions, explain your fixes, and ensure your customer can continue with their day. You’re ready for anything—there for them, anytime, anywhere, in any weather.

What will I be doing?

You’ll be:

• A communicator: Sharing knowledge clearly so customers understand and feel safe.
• A dedicated learner: Taking every opportunity to learn from on-road experiences and structured training.
• A self-starter: Working independently and as part of a team, driving to various locations in all weather conditions.
• A fixer/problem solver: Using your technical skills to resolve issues, either roadside or by recovering vehicles to a garage, enabling customers to continue their day.

What do I need?

You’ll need :

• NVQ 2 in Vehicle Maintenance and Repair or equivalent with relevant experience.
• A full category B driving license with 6 points or less. If you lack category BE (towing), we will fund it for you.
• Willingness to work shifts, including evenings, weekends, and bank holidays.

Additional Information

For full benefits details, including discounted home and motor insurance, visit our website: Taking care of you - AA Careers.

We offer fully supported development programs to help you grow your career, whether in your current role or by taking on new responsibilities.

At the AA, diversity is valued. We seek individuals from diverse backgrounds to join us in creating an inclusive environment where everyone can thrive.

You can apply today with or without a CV. If applying without a CV, please list your recent experience and qualifications on the application form. We will review your application and arrange an online interview assessment. Pre-employment checks include work references, credit, and criminal record checks.