Roadside Assist Mechanic - Glasgow

TN United Kingdom; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

An established industry player is seeking a Roadside Assist Mechanic to join their dynamic team in Glasgow. This role offers an exciting opportunity to develop your skills through a comprehensive training program while providing essential roadside assistance to customers. You will be the face of the company, using your technical knowledge and communication skills to resolve issues and ensure customer satisfaction. With a competitive salary and a range of benefits including a company van, holidays, and a pension contribution, this position is perfect for those looking to make a meaningful impact in a rewarding career. Join a company that values diversity and inclusivity, and take the next step in your professional journey!

Benefits

Free breakdown cover

23 days holidays

Up to 7% company pension contribution

Industry-leading training

Employee Assistance Programme

24/7 remote GP service

Company van and uniform

Qualifications

• NVQ 2 in Vehicle Maintenance and Repair or equivalent qualifications.
• Full category B driving licence with 6 points or less.

Responsibilities

• Assist customers with vehicle issues in various weather conditions.
• Communicate effectively to ensure customer understanding and safety.
• Work independently and as part of a team while driving to various locations.

Skills

Customer Communication

Technical Problem Solving

Vehicle Maintenance

Self-motivation

Education

NVQ 2 in Vehicle Maintenance and Repair

Job description

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Roadside Assist Mechanic - Glasgow, Glasgow

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Client:

The AA

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

23522e7afe54

Job Views:

10

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Company description

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme, where we will enhance your skills with ongoing support and training. If you’re driven to succeed, we want to hear from you. By joining, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.

Check out all things The AA on our YouTube channel: The AA - YouTube

Our commitments:

Basic Salary £30,550. Top performers can earn upwards of OTE £45,000!

• Start and finish on your driveway (paid from the moment you get in your van to the moment you get home). Sign-on locations are also available for discussion.
• Choose your standby hours annually to suit your lifestyle and work-life balance.
• We provide the van, full uniform, boots, and the best equipment to bring your best self.
• Free breakdown cover from day one.
• 23 days holidays (increases with service) plus bank holidays.
• Up to 7% company pension contribution.
• Industry-leading training from a brand customers love.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job

Your ability to connect with people sets you apart. You understand not just what your customer wants, but how they feel. You’ll ask the right questions, explain your fix, and ensure your customer can continue with their day. You’re prepared for anything, ready to assist anytime, anywhere, in any weather.

What will I be doing?

You’ll be:

• A communicator: Sharing knowledge clearly so customers feel safe and understood.
• A dedicated learner: Taking every opportunity to learn from road experience or structured training.
• A self-starter: Working independently and as part of a team, driving to various locations in all weather conditions.
• A fixer/problem solver: Using your technical skills to resolve issues, whether fixing roadside or recovering vehicles to garages, helping customers get back on their way.

What do I need?

You’ll need:

• NVQ 2 in Vehicle Maintenance and Repair or equivalent qualifications with relevant experience.
• A full category B driving licence with 6 points or less. If you lack category BE (towing), we will fund it for you.
• Willingness to work shifts, including evenings, weekends, and bank holidays.

Additional Information

For full benefits, including discounted insurance, visit our website: Taking care of you - AA Careers.

We offer fully supported development programmes to help you grow your career, whether in your current role or taking on new responsibilities.

At the AA, we value diversity and inclusivity, actively seeking people from varied backgrounds to join us and foster a culture where everyone feels they belong.

You can apply today with or without a CV. If applying without a CV, list your recent experience and qualifications on the application form. We will review your application and arrange an online interview assessment. Pre-employment checks, including references, credit, and criminal record checks, will be conducted during onboarding.