Roadside Assist Mechanic - Cardiff

The AA; Cardiff; On-site; GBP 28,000 - 45,000; Full time

Job summary

A leading company in roadside assistance seeks a Roadside Assist Mechanic in Cardiff. In this dynamic role, you'll receive comprehensive training while ensuring customer satisfaction through effective problem-solving and technical expertise. Enjoy a solid base salary with opportunities to earn more, alongside benefits like holiday, pension contributions, and equipment provision.

Benefits

Free breakdown cover from day one

23 days holidays plus bank holidays

Up to 7% company pension contribution

Industry-leading training

Dedicated Employee Assistance Programme

Qualifications

• NVQ 2 in Vehicle Maintenance and Repair or equivalent experience.
• Full category B driving licence with 6 points or less.

Responsibilities

• Provide roadside assistance and communicate fixes clearly to customers.
• Work independently and flexibly in various conditions.
• Utilize technical skills to resolve customer issues.

Skills

Communication

Technical skills

Problem-solving

Education

NVQ 2 in Vehicle Maintenance and Repair

Job description

Social network you want to login/join with:

Roadside Assist Mechanic - Cardiff, Cardiff

Client:

The AA

Location:

Cardiff, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

06cfa3c82f07

Job Views:

13

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

Company description

Start your journey today; join the AA.

Join our Roadside Assistant Mechanic development programme, where you'll receive ongoing support and training to develop your skills. Our goal is to help you become a fully-fledged Roadside Rescue Mechanic.

Check out all things The AA on our YouTube channel: The AA - YouTube

Our commitments:

Basic Salary: £28,550

Top performers can earn upwards of OTE £45,000!

• Start and finish on your driveway, with pay from the moment you get in your van to the moment you get home. Sign on locations also available for discussion.
• Choose your standby hours annually to suit your lifestyle.
• We provide a van, full uniform, boots, and the best available equipment.
• Free breakdown cover from day one.
• 23 days holidays (increases with service) plus bank holidays.
• Up to 7% company pension contribution.
• Industry-leading training and a trusted brand.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job

Your ability to connect with people sets you apart. You understand not just what your customer wants, but how they feel. You’ll ask the right questions, explain your fixes, and ensure your customer can get on with their day. You’re ready for anything, available anytime, anywhere, in any weather.

What will I be doing?

You’ll be:

• A communicator: Sharing knowledge clearly so customers feel safe and understood.
• A dedicated learner: Absorbing knowledge on the road and in structured learning settings.
• A self-starter: Working independently and as part of a team, driving in all conditions.
• A fixer/problem solver: Using your technical skills to resolve issues and enable customers to continue their day.

What do I need?

You’ll need:

• NVQ 2 in Vehicle Maintenance and Repair or equivalent experience.
• A full category B driving licence with 6 points or less. If you don’t have category BE (towing), we’ll fund it for you.
• Willingness to work shifts, including evenings, weekends, and bank holidays.

Additional Information

For more details on our benefits, visit our website: Taking care of you - AA Careers.

We offer supported development programmes to help you grow your career, whether in your current role or by learning new skills.

At the AA, we value diversity and inclusion, actively seeking people from diverse backgrounds to join us.

You can apply today with or without a CV. If applying without a CV, please include your recent experience and qualifications in the application form. We will review your application and arrange an online interview assessment. Pre-employment checks will include references, credit, and criminal record checks.