Roadside Assist Mechanic – Bournemouth

Automobile Association; Bournemouth; On-site; GBP 44,000 - 51,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their Roadside Assistant Mechanic development programme. This role offers a unique opportunity to enhance your skills while providing essential roadside assistance. You'll be the face of the company, connecting with customers and ensuring their needs are met, all while enjoying competitive earnings and a supportive work environment. With a commitment to ongoing training and development, this position promises not only career growth but also a chance to make a real difference in people's lives. If you're ready for a rewarding challenge, this opportunity could be perfect for you.

Benefits

Free Breakdown Cover

23 Days Holidays

Up to 7% Pension Contribution

Employee Assistance Programme

24/7 Remote GP Service

Full Uniform and Boots

Company Van

Flexible Standby Hours

Qualifications

• NVQ Level 2 in Vehicle Maintenance and Repair or equivalent.
• Full category B driving licence with 6 points or less.

Responsibilities

• Communicate effectively with customers to understand their needs.
• Use technical expertise to fix vehicles roadside or recover them.
• Work independently and collaboratively in various weather conditions.

Skills

Customer Communication

Technical Problem Solving

Vehicle Maintenance

Self-Motivation

Education

NVQ Level 2 in Vehicle Maintenance and Repair

Tools

Vehicle Recovery Equipment

Job description

Join our Roadside Assistant Mechanic development programme and we’ll fine-tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.

Top performers can earn upwards of OTE £44,000!

• Start and finish on your driveway, paid from the moment you get in your van to the moment you get home. * Sign on locations also available for discussion
• Choose your standby hours annually to suit your lifestyle and work-life balance
• We provide the van, full uniform, boots, and the best available equipment—bring your best self!
• Free breakdown cover from day one
• 23 days holidays (increases with service) plus bank holidays
• Up to 7% company pension contribution
• Work with a brand our customers love, backed by industry-leading training
• Access to a dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

This is the job

Your ability to connect with people sets you apart. You understand not just what your customer wants, but how they feel. You ask the right questions, explain your fixes clearly, and ensure your customer can get on with their day. You’re ready for anything—there for them, anytime, anywhere, in any weather.

What will I be doing?

You’ll be:

• A communicator: Sharing your knowledge in a way that customers understand and feel confident their needs are being met.
• A dedicated learner: Taking every opportunity to learn from others, whether on the road or in structured training.
• A self-starter: Working independently and collaboratively, driving to various locations in all weather conditions.
• A fixer/problem solver: Using your technical expertise to solve issues—fixing vehicles roadside or recovering them to a garage—helping customers get back on their way.

What do I need?

You’ll need:

• NVQ Level 2 in Vehicle Maintenance and Repair or equivalent qualifications with relevant experience.
• A full category B driving licence with 6 points or less. If you don’t have category BE (towing), we will fund it for you.
• Willingness to work shifts, including evenings, weekends, and bank holidays.

We offer fully supported development programmes to help you progress your career, whether growing in your current role or taking on new responsibilities. At the AA, we value diversity and strive to create an inclusive environment where everyone can be themselves, feel empowered, and belong.

You can apply today with or without a CV. If applying without a CV, please list your most recent experience and qualifications on the application form. Your application will be reviewed, and we will arrange an online interview assessment. Pre-employment checks, including references, credit, and criminal record checks, will be completed as part of onboarding.