Road & Traffic CCTV Enforcement Officer

Hackney; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A progressive local authority in London is seeking individuals for fixed-term positions in parking enforcement. The role requires strong communication and problem-solving skills, involves working from CCTV control rooms, and ensures compliance with traffic regulations. Applicants will receive full training. The closing date for applications is 29 August 2025.

Qualifications

• Strong communication and networking skills are essential.
• Problem-solving and conflict management capabilities required.
• Adaptability to changing environments is crucial.

Responsibilities

• Enforce traffic and parking regulations under the Traffic Management Act 2004.
• Process CCTV permits and log scheme performance.
• Work primarily from CCTV control rooms.

Skills

Strong communication skills

Networking

Organizational skills

Problem-solving

Conflict management

Adaptability

Job description

2 X Fixed Term/Secondment Opportunity for 12 Months

IMPORTANT: This post requires a regular shift working between 6am and midnight, 7 days a week. The shift pattern is based on a 5-day working week (7.2 hours per day + 1 hour for lunch) with 4 consecutive days off every 3 weeks. Working patterns are subject to review and change.

Hackney is a dynamic and progressive borough in London, known for its vibrant communities and shared values. The Council has a reputation for excellence, innovation, and ambition, leading initiatives such as equity, anti-racism, gender equality, neurodiversity, and poverty alleviation.

Hackney Parking Services is a leader in parking enforcement, managing Penalty Charge Notices, School Streets, and Ultra Low Emission Zones. Recently, the Council insourced parking enforcement operations, creating new roles pivotal to the service's delivery.

In this role, you will need strong communication, networking, and organizational skills to work with residents and partner services. Your problem-solving, conflict management, and adaptability are essential. You will work primarily from CCTV control rooms, processing CCTV data manually and via ANPR systems. Attendance in the office is required, with limited remote work options.

Your duties include enforcing traffic and parking regulations under the Traffic Management Act 2004, processing CCTV permits, and logging scheme performance. Prior parking enforcement experience is not necessary, as full training will be provided.

You must pass security vetting through DBS checks to be considered.

We value our staff highly and are committed to serving residents. If you align with our values and want to contribute positively, please apply by creating an account and submitting your responses to competency questions. Supporting statements or CVs are not accepted.

The closing date for applications is 29 August 2025 at 22:59.

We aim to be an inclusive organization that celebrates diversity and values every individual. We welcome applications from disabled people and support flexible working arrangements.