Road Maintenance Scheduler

Egis; Dartford; On-site; GBP 30,000 - 42,000; Full time

Job summary

Join a leading global consulting firm as part of the Connect Plus Services Technology Team, responsible for maintaining the M25's technological infrastructure. This role encompasses coordinating maintenance tasks, managing data systems, and supporting field teams to enhance the operational efficiency of the UK's vital transportation network.

Qualifications

• Previous experience in supporting a Field Based Team.
• Experience managing booking systems is advantageous.
• Technical bias and knowledge of the area network is beneficial.

Responsibilities

• Coordinate maintenance activities and manage job profiles.
• Manage cyclic maintenance metrics and ensure data accuracy.
• Arrange night works and provide support cover as needed.

Skills

IT literate

Database application proficiency

MS Office applications

Knowledge of highways maintenance

Tools

MS Excel

Service Now job management system

Network Occupancy Management system

Job description

About Us

Egis is a leading global consulting, construction engineering and operating firm. We work hand-in-hand with our clients across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. We hold 50+ years of experience and have a worldwide workforce of over 20,000 people.

In the UK, we are delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. We work in the transport and energy sectors, providing consultancy, engineering and operations services for clients such as major airports, governments, regulators, cities and rail and road operators.

About the Role

The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly.

Join our esteemed Connect Plus Services Technology Team and play a pivotal role in maintaining and enhancing the M25's technological infrastructure. Your responsibilities will include coordinate the raising, management, and reporting of all cyclic maintenance and defect activities performed by the Technology Services Team in meeting the requirements of the Technology Services Contract. Coordinating and collating planned night works and sending works to the night teams, and update completed works the next morning. Coordinating roadspace and traffic management bookings for maintenance activities (when necessary), maintaining the Service Now job management system for both cyclic and planned works. If you're ready to be an integral part of a dynamic team shaping the future of one of the UK's most vital transportation networks, we invite you to join us.

Key responsibilities:

• Adhere to ‘Zero Harm’ safety process at all times.
• Raise and Manage the cyclic maintenance activities, including job profiles, work tasks, allocations, completions and certificates.
• Manage monthly cyclic maintenance metrics for reporting.
• Ensure NH Service Now data is captured and entered correctly and all data accurate for all cyclic maintenance and planned night works.
• Arrange all planned night works to be distributed to the team, and the night shift report updated and sent.
• Update any job profiles or work tasks from cyclic maintenance and/or planned night works.
• Provide monthly figures to Performance Manager for reporting purposes.
• Schedule, coordinate and manage roadspace bookings for cyclic maintenance tasks to be carried out.
• Provides holiday and sick support cover for the Reactive Faults Coordinator.
• General administration tasks and any Ad Hoc duties as and when required

What do we need from you

• IT literate, conversant with database applications, competent in the use of MS Office applications, MS Excel/Word/Projects (or similar).
• Previous experience in supporting a Field Based Team
• Previous experience in managing booking systems would be adventitious.
• Knowledge of the area network would be beneficial.
• A technical bias would be advantageous.
• Working knowledge of highways maintenance activities, traffic management and incident management.
• Working knowledge of National Highways’ Service Now job management system, and/or Connect Plus Services Network Occupancy Management (NOMS) system.

What's in it for you?

Diversity & Inclusion:

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.