River Effra | Account Executive

Taylor Bennett Foundation do; London; On-site; GBP 29,000 - 32,000; Full time

Job summary

An established industry player is seeking a motivated Account Executive to join a dynamic team focused on reputation risk and crisis management. This role offers a unique opportunity to support clients in navigating complex challenges while fostering an inclusive and collaborative work environment. You'll engage in client management, project delivery, and contribute to internal initiatives, all while developing your skills in a fast-paced setting. If you're passionate about communications and eager to learn, this position is perfect for you to grow and thrive in your career.

Benefits

Unlimited holiday

5% company pension contribution

Access to Soho Works

Qualifications

• Solid experience in the workplace, ideally in a related field.
• Strong communication, interpersonal, and team working skills.

Responsibilities

• Support multiple client projects to deliver a client-first experience.
• Assist with project management and day-to-day client deliverables.
• Build and maintain good relationships with clients.

Skills

Communication Skills

Interpersonal Skills

Time Management

Attention to Detail

Problem-Solving

Research Skills

Ability to Work Under Pressure

Proactive Approach

Education

Experience in a related field

Job description

• Contract: Full time, permanent (hybrid & working hours are 9-6pm Monday to Friday)
• Location: London (office base is 180 The Strand)

Our Ambition – to be the world leading reputation risk and crisis advisory firm

Do you have an interest in communications, current affairs, politics and policy, risk, and strategy?

Are you motivated by helping organisations navigate an increasingly complex world? Are you looking to gain experience in supporting clients / day-to-day client management and project delivery?

We are looking for an Account Executive to join River Effra’s growing team of reputation risk and crisis management experts.

You’ll play an important part in driving client excellence, acting as the glue between team members. You’ll have the intellectual curiosity and eagerness to learn required of someone working on some of the most challenging crises and risks organisations face in the modern world. And you’ll thrive in a start-up working environment which encourages ideas and creativity at all levels.

River Effra is a specialist advisory firm focussed on reputational risk, crisis preparedness and response. Our clients range from the largest companies in the world and FTSE100 to family-owned businesses, major players in civil society including charities and NGOs, and public sector bodies. We help them to navigate the most difficult challenges – litigation, investigations, regulatory and political shifts, risks centred on integrity and conduct and those driven by rapid, unpredictable geopolitical and societal change – with clarity and confidence.

As a company, our purpose is to empower clients to make informed decisions around reputational challenges to achieve better outcomes.

As an employer, our aim is to support our employees to be the best that they can be, embodied by our core values of respect, fairness, integrity, drive and curiosity. We are focused on ensuring everyone has opportunities to learn and progress through lived experiences, training and a supportive environment.

Key Responsibilities

Client Support

• Support with multiple client projects to deliver a client-first experience, helping to be proactive and solution-focused
• Assist with project management and day-to-day client deliverables, including providing administrative support, monitoring, drafting messaging documents, drafting reports, conducting research, delivering presentations and client briefings
• Build and maintain good relationships with clients
• Monitor industry trends and developments in risk and crisis
• Support live client crisis response efforts
• Contribute to internal projects such as marketing, business development and team initiatives

Relationships

• Able to work with different styles of working and levels of seniority
• Able to build effective working relationships with colleagues and clients
• Always embody the River Effra Values – demonstrating high levels of integrity and credibility, ensuring respect and that the job is engaging and fun

Experience & Skills

• Solid experience in the workplace, ideally in a related field
• An understanding and interest in the political, media and risk landscape
• A proactive, solutions-focused approach
• Strong communication (verbal and written), interpersonal, and team working skills
• Able to work in high pressure situations and a fast-paced environment
• Able to work with a variety of different stakeholders
• Strong time-management and prioritisation skills, with the ability to manage multiple tasks and deadlines simultaneously
• Strong attention to detail
• Intellectual curiosity and motivated to learn
• Confident to ask questions and raise concerns
• Self-starter and able to work independently
• Is able to use technology to the advantage of the business

NB: The job holder will be expected to fulfil the role, within their skill and ability, in line with, but not limited to the information detailed in this job description.

Salary and Benefits

• Salary: £29-32k depending on experience
• Unlimited holiday
• 5% company pension contribution
• Access to Soho Works

Valuing Difference. Driving Inclusion.

We seek to attract and employ the people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. At River Effra you will be given the opportunity to grow and thrive.

We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.

How to apply

Please send your CV and a short cover letter to [e-mail]. We can’t wait to hear from you!

When submitting your application, please specify that you heard about the role through the Taylor Bennett Foundation.