Rituals Expert: Lead Retail Mentor & Brand Ambassador

RITUALS COSMETICS UK LIMITED; Taunton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading luxury retail brand in Taunton is seeking a Rituals Expert to join their new store. You will be responsible for mentoring team members and ensuring an excellent customer experience. The ideal candidate should have retail or hospitality supervisory experience, be energetic, and possess strong customer service skills. This role offers unique training, competitive bonuses, and various well-being initiatives for employees.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Quarterly product allowance

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• High energy and a customer-service mentality.

Responsibilities

• Part of in-store management, ensuring optimal customer experience.
• Mentor and support Rituals Advisors.
• Work alongside Store Manager and Assistant Store Manager.

Skills

Mentoring skills

Customer service skills

Teamwork

Decision making

Problem-solving

Organizational skills

Job description

A leading luxury retail brand in Taunton is seeking a Rituals Expert to join their new store. You will be responsible for mentoring team members and ensuring an excellent customer experience. The ideal candidate should have retail or hospitality supervisory experience, be energetic, and possess strong customer service skills. This role offers unique training, competitive bonuses, and various well-being initiatives for employees.