Risk Consultant

G MASS; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading UK retail bank is seeking a Risk and Compliance SME for a 3-month contract role focused on optimizing customer journeys for current accounts and overdraft products. The successful candidate will lead risk assessments, initiate process improvements, and ensure compliance with regulatory standards. Applicants should have over 3 years of experience in risk management within the retail banking sector and a robust understanding of banking products and compliance requirements.

Qualifications

• 3+ years' experience in risk management within retail banking.
• Strong understanding of current accounts and overdraft products.
• Familiarity with compliance and regulatory requirements in a retail banking context.

Responsibilities

• Act as the risk lead for current account and overdraft journeys.
• Map, assess and make recommendations to improve controls around customer journeys.
• Lead process re-engineering initiatives to enhance customer experience.

Skills

Risk management

Process mapping

Cross-functional collaboration

Job description

We’re working with a leading UK retail bank undergoing a major shift in how they manage customer journeys across core banking products. They are moving from a traditional structure with decentralised product responsibility to a more formalised product ownership model - with an emphasis on solution ownership, customer-centric design and operational control.

During this contract role, you will act as a Risk and Compliance SME, playing a key part in shaping and optimising customer journeys across current accounts and overdraft products.

Key Responsibilities

• Act as the risk lead for current account and overdraft journeys
• Map, assess and make recommendations to improve controls around customer journeys
• Lead process re-engineering initiatives to enhance customer experience and operational efficiency
• Ensure all changes meet regulatory and compliance standards
• Lead risk reviews, issue resolution and remediation work
• Define and oversee product-level controls and governance structures

• 3+ years' experience in risk management within retail banking

• Strong understanding of current accounts and overdraft products
• Proven exposure to process mapping, process redesign, and journey optimisation
• Familiarity with compliance and regulatory requirements in a retail banking context
• Comfortable working in cross-functional delivery environments with matrix stakeholders

3-month contract, paying in the region of £450 - £600 per day outside ir35.