Risk and Safeguarding Coordinator

Psicon-3; Canterbury; On-site; GBP 28,000 - 36,000; Full time

Job summary

Psicon is seeking a Safeguarding and Risk Coordinator to support client safety culture. You will coordinate safeguarding and risk-related administration, monitor communications, maintain records and ensure timely completion of actions.

You will bring experience in safeguarding, risk management, and handling sensitive information, with strong organisational skills and ability to work under pressure to meet KPIs and deadlines.

Qualifications

• Experience in safeguarding and risk management.
• Able to handle sensitive information with sound judgement.
• Experience working to KPIs and tight deadlines.
• Strong organisational skills and attention to detail.

Responsibilities

• Coordinate safeguarding and risk-related administration and meetings.
• Monitor safeguarding inbox and escalate where needed.
• Log safeguarding and risk notices accurately.
• Take minutes at safeguarding and risk meetings.
• Communicate actions promptly to colleagues.
• Manage Subject Access Requests in line with UK GDPR.

Skills

Safeguarding

Risk management

Interpersonal skills

Attention to detail

Job description

As Safeguarding and Risk Coordinator, you will play an important role in supporting Psicon's client safety culture. Working closely with the Clinical Leads for Risk and Triage, you will coordinate safeguarding and risk-related administration, monitor key communication channels, maintain accurate records and help ensure that agreed actions are completed promptly.

Key Responsibilities

Safeguarding and Risk

• Promote and support Psicon's client safety culture.
• Support the Clinical Leads for Risk and Triage with day-to-day tasks, projects and ad hoc administrative duties.
• Monitor the safeguarding inbox, responding to or escalating enquiries in a timely manner.
• Log safeguarding and risk notices accurately.
• Follow up with external parties to confirm that safeguarding referrals and risk notices have been received and that appropriate action is being taken.
• Follow up with colleagues to ensure that safeguarding and risk-related actions are completed.
• Take accurate minutes at safeguarding and risk-related meetings.
• Communicate agreed actions clearly and promptly to the relevant colleagues.

Subject Access Requests

• Monitor the Subject Access Request inbox and respond promptly to internal and external enquiries.
• For young people aged 12 and over, ensure that valid consent is obtained where appropriate and that the young person demonstrates an understanding of the implications of granting or withholding access, in accordance with UK GDPR guidance.
• Review and appropriately redact Subject Access Requests in line with UK GDPR, Information Commissioner's Office guidance and safeguarding considerations.
• Ensure that statutory Subject Access Request deadlines are met.
• Escalate potential delays, concerns or other issues to the Information Governance Lead.

About You

You will have previous experience in a safeguarding role and direct involvement in identifying, managing or supporting safeguarding processes. You will be comfortable working with sensitive information and able to exercise sound judgement while managing competing priorities.

You will also have:

• Strong knowledge of safeguarding and risk management.
• Excellent interpersonal and communication skills.
• The ability to communicate effectively with a diverse range of people.
• Experience of working to KPIs and tight deadlines in a fast-paced environment.
• Strong organisational skills and attention to detail.
• The ability to remain calm, resilient and professional under pressure.
• A commitment to delivering high-quality client care and the highest standards of service.
• The ability to establish and maintain effective professional relationships with colleagues.
• A discreet and professional approach to confidential and sensitive information.

Working at Psicon

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;

The best possible customer service.

The most efficient and effective clinical work.

A thriving and engaged workforce.

A truly inclusive organisation.

Additional Information / Contacting Us

For further information please email [e-mail] or call Psicon Recruitment Team on 03308 383 105 for more information.

Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.

Please note, Psicon operate a 'safer recruitment' policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.