We are currently recruiting for a Risk and Best Practice Assistant to join our Bath office. You will assist the Risk and Best Practice team in providing professional, efficient, and high-quality first-tier assistance with risk and compliance queries to the firm and external parties.
Duties will include:
- Be the first point of contact for queries related to the department’s policies and procedures, escalating where appropriate.
- Review and respond to first-line GDPR data breaches, liaising with relevant staff, and forwarding complex matters to the Risk and Best Practice Lawyer when necessary.
- Review and respond to AML queries, escalating to the AML Manager when appropriate.
- Provide first-tier guidance on client onboarding queries, including initial analysis of e-verification search issues and PEP and Sanctions matches.
- Support staff on the e-verification and client management system.
- Maintain and generate reports on the department’s risk and compliance registers, including complaints, claims, compliance breaches, anti-money laundering registers, and training records.
- Monitor updates to the sanctions regime by the government and OFSI, checking details against our database and informing staff of updates.
- Undertake file audits to ensure compliance with policies.
- Assist in identifying key policies, documents, or correspondence.
- Renew and collate the department’s certificates and registrations, including ICO registrations and insurance certificates.
- Support the annual SRA Practising Certificate Renewals by providing risk data to HR.
- Provide administrative support for external audits, such as Lexcel, CQS, AML audits, and Legal Aid Agency audits.
- Manage the Risk and Best Practice team’s diaries, record key dates and deadlines, schedule and minute meetings, and follow up on actions.
- Support team members by creating bundles for claims, complaints, or investigations.
- Create correspondence and training materials.
- Manage and update the Risk and Best Practice Team’s intranet pages.
- Monitor SRA, Law Society, and ICO websites for updates.
- Develop and deliver induction training for new starters.
- Assist with other administrative duties and projects as required.
- Perform any other ad-hoc duties as requested.
Skills, Experience, and Attributes
- Previous experience in a legal environment is desirable.
- Excellent organizational skills with the ability to prioritize effectively and meet tight deadlines.
- Some knowledge of risk and compliance topics relevant to a law firm, such as anti-money laundering and data protection.
- Team player who actively participates as a member of a team.
- Ability to develop and maintain professional relationships.