Risk Analyst

TalkTalk; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible hybrid working

25 days annual leave

Private healthcare

Pension scheme

Broadband for employees

Volunteer days

Inclusive networks

Salary sacrifice scheme

Job summary

TalkTalk is hiring a Risk Analyst to shape how we manage risk in a fast-paced telecoms environment in the UK. You will turn complex challenges into clear insights, supporting operations, customers, reputation and regulatory standards.

This high-impact role spans risk and compliance, working with IT, Finance, Legal and business teams to embed robust processes and reporting. Hybrid working with strong analytical and stakeholder skills are essential.

Qualifications

• Experience in a risk and compliance team within a regulated environment.
• Proven use of GRC systems to manage risk registers, assessments and reporting.
• Advanced Excel skills including modelling, pivots, dashboards and charts; professional risk qualification.

Responsibilities

• Identify, assess and monitor operational, technology and compliance risks with a current risk register.
• Support embedding and improving the enterprise risk and compliance framework.
• Prepare risk analyses and reports for senior stakeholders and risk committees.
• Collaborate with IT, Finance, Legal and business teams to embed risk management in operations.
• Conduct risk assessments and control testing to identify gaps and remediation needs.
• Track mitigation actions and escalate issues for timely resolution.
• Help develop risk policies, procedures and training materials.
• During handover, work with the outgoing Head of Risk and Compliance for a seamless transition.

Skills

GRC systems experience

Advanced Excel

Risk management

Policy implementation

Stakeholder communication

Education

IRM Certificate in Risk Management or equivalent

Tools

GRC platforms

Job description

As our new Risk Analyst you'll help shape how we manage risk in a fast-paced, ever-evolving telecoms business. You’ll turn complex challenges into clear insight, practical action and better decision-making, supporting the operations, customers, reputation and regulatory standards that matter most.

This is a high-impact opportunity to strengthen our risk and compliance approach, influence teams across the business and play a meaningful part in TalkTalk’s ambition to become the UK’s most recommended Wi‑Fi provider.

Following the streamlining of the Risk and Compliance function ahead of the Head of Risk and Compliance’s departure in early November 2026, this role will take on the ongoing, business-as-usual risk and compliance activity in full, ensuring continuous coverage during and after the transition.

What you’ll get involved in

• Identify, assess and monitor operational, technology, compliance and business risks, maintaining an accurate and up-to-date risk register within the GRC system.
• Support the implementation, embedding and continuous improvement of the enterprise risk and compliance framework across the organisation.
• Prepare accurate and insightful risk analysis and reporting for senior stakeholders and risk committees using advanced Excel techniques.
• Work closely with internal stakeholders including IT, Finance, Legal, Technology and business teams to ensure risk management is integrated into day-to-day operations.
• Conduct risk assessments, control testing and compliance reviews to identify gaps and support remediation activities.
• Track and report on risk mitigation actions, escalating issues where necessary to ensure timely resolution.
• Contribute to the development and maintenance of risk policies, procedures and training materials that promote a strong risk‑aware culture.
• During the handover period, work directly with the outgoing Head of Risk and Compliance to absorb the streamlined ongoing activity and ensure a seamless transition of coverage.

What you’ll bring

The experience we’re looking for

• Relevant proven experience working within a risk and compliance team, ideally in a regulated environment where pace, governance and practical judgement are key.
• Proven experience of using Governance, Risk and Compliance (GRC) systems to manage risk registers, assessments and reporting.
• Advanced skills in Microsoft Excel, including data analysis, modelling, pivot tables, charts and dashboards.
• A relevant professional risk qualification such as the IRM Certificate in Risk Management or equivalent.
• Demonstrable experience of implementing and embedding risk and compliance frameworks in a practical business setting.

Bonus points if you also have

• Previous experience in the telecommunications sector.
• Knowledge of UK regulatory requirements relevant to telecoms (for example Ofcom, GDPR and data protection legislation).
• Familiarity with technology and cyber risk management practices.

The strengths that will help you thrive

• Strong analytical and problem-solving abilities with the capacity to interpret complex information and present it clearly.
• Excellent written and verbal communication skills, including the ability to engage and influence stakeholders at all levels.
• High level of attention to detail combined with the ability to see the bigger picture.
• Strong organisational and time-management skills with the ability to manage multiple priorities.

How you’ll make an impact

• Committed to TalkTalk’s values of simplicity, customer focus and operational excellence.
• Proactive, collaborative and solutions-oriented with a continuous improvement mindset.
• Demonstrates integrity, accountability and a genuine passion for effective risk management.

If you’re ready to bring your risk and compliance expertise into a role where your insight will make a visible difference, we’d love to hear from you.

Be Yourself. Make an Impact. Join Us.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
• Collaborative office spaces designed for creative thinking and innovation
• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
• Private healthcare for all employees
• Competitive pension scheme and performance-related bonus opportunities
• Free broadband for all employees
• Life event gifts – celebrating milestones like marriages and births
• Inclusive employee networks – open to all, supporting peer connection and thought‑provoking conversations
• Salary sacrifice scheme – save on dental, gym, and more
• Big retail and leisure discounts
• 3 paid volunteering days a year – because making a difference matters to us too