Risk Analyst

Axcess Merchant Services; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing payment service provider in Leeds seeks a Risk Analyst to ensure merchant compliance and safety. The role involves supporting merchant application reviews, monitoring transaction activities, and collaborating with teams. We're looking for candidates with strong communication skills and investigative nature. This full-time position offers hybrid working, including 22 days of annual leave, workplace pension, and personal development opportunities.

Benefits

Birthday off

Annual leave progressing to 25 days

Workplace Pension Scheme

Company Laptop and equipment

Qualifications

• Positive attitude and team-first mindset.
• Curiosity and willingness to ask questions.
• High integrity and ownership of work.

Responsibilities

• Support merchant application reviews and website checks.
• Monitor daily processing activity for unusual trends.
• Assist with chargebacks and alerts.

Skills

Investigative skills

Strong communication

Data handling

Job description

About Axcess

Axcess is a technology-driven payment service provider that empowers e-commerce businesses with the latest payment technologies and delivers tailored payment solutions.

Since our founding in 2007, we have been helping businesses navigate the complex payments ecosystem, providing them with the tools they need to optimise their payment processes. Operating across various verticals, including travel, events, financial services, gambling, forex and more, we have built a reputation for our consultative approach, taking the time to understand each merchant’s business model and requirements to source a reliable acquiring partner.

With ambitious growth plans for the future, it’s an exciting time to join the Axcess team!

About Your Role

As a Risk Analyst, you’ll play an important role in helping keep our merchant portfolio safe and compliant. You’ll work closely with experienced team members who will train, support, and guide you.

Ideal Candidate

• Likes investigating unusual patterns
• Enjoys learning new skills
• Communicates well with different teams & clients
• Has a strong sense of ownership
• Wants to grow in the payments and risk industry

What We Are Looking For

• A positive attitude and team-first mindset
• Curiosity and willingness to ask questions
• Strong communication skills
• Comfort working with data (full training provided)
• Proactive thinking
• High integrity, reliability, and ownership of your work
• Own transport and full UK licence preferable

Responsibilities

• Supporting merchant application reviews and website checks
• Monitoring daily/weekly processing activity and spotting unusual trends
• Assisting with chargebacks, alerts and early-warning indicators
• Helping investigate suspicious transactions with guidance
• Working with Relationship Managers and other teams to support merchants
• Contributing to monthly reporting and portfolio reviews
• Being a positive, collaborative member of the Risk Team
• Occasional merchant visits

You Can Also Expect

• Supportive team with strong development focus
• Hands‑on training from experienced risk professionals
• Opportunity to grow into specialist roles

Benefits

• Your birthday off
• Annual leave entitlement will be 22 days per year, with an additional day’s holiday for every full year’s service, up to a maximum of 25 days per year
• Workplace Pension Scheme
• Company Laptop and equipment
• The role is based in our Leeds office and is currently a hybrid position, with a minimum of 3 days in the office

This is an exciting time to join this growing company who have created a solid position in a flourishing industry. We are in the process of building a strong people culture and positioning personal development and career progression as the top of our priority.