RISE Crisis Support Worker

NHS; Nuneaton; On-site; GBP 24,000 - 30,000; Full time

Job summary

An exciting opportunity has emerged for a Crisis Support Worker to join a multi-agency team focusing on providing care to children and young people in crisis situations. The role involves delivering short-term interventions and collaborating with healthcare professionals to ensure holistic support, working in varied settings. The ideal candidate will possess experiences in mental health care, show resilience, and demonstrate excellent communication skills.

Benefits

Generous annual leave entitlement

Flexible working opportunities

Excellent learning and development opportunities

Wellbeing support, including in-house counselling

Qualifications

• Experience working with children and adolescents in crisis.
• Ability to demonstrate holistic care and risk management.
• Experience within mental health or social care.

Responsibilities

• Provide mental health care to children and young people in various settings.
• Work within a multi-disciplinary approach to shape service model.
• Collaborate with acute trusts and social care colleagues.

Skills

Good interpersonal skills

Problem-solving skills

Personal resilience

Motivated

Education

Foundation Degree in Health and Social Care

Job description

Go back Coventry and Warwickshire Partnership Trust

RISE Crisis Support Worker

The closing date is 02 July 2025

We are looking for an enthusiastic and motivated person to join our friendly multi agency team and help us on our journey to offering outstanding care for the children and young people (CYP) within Coventry and Warwickshire. Our team consists of Mental health nurses, Paediatric nurses, Learning disability nurses and social worker.

We offer a generous package of support for our team such as regular supervision, training/shadowing opportunities and wellbeing support.

The Crisis and home treatment model is part of the Tier 3.5 service provision which focuses on a high risk management pathway, to prevent avoidable admissions and support discharges from inpatient units. This is so CYP are in the least restrictive service for their needs. The team has been going through a transformation from the role of the Acute Liaison team to be embedded into the Crisis and Home treatment model for CYP and providing a seamless crisis response no matter where the access point is.

If you would like to know more information about this role or come and meet the team then please get in touch for an informal chat or visit.

Main duties of the job

Your working day within the team will vary and be dependent on the young person's needs. You will be providing short-term intervention to CYP in crisis. You will provide mental health care to CYP and their families in line with local and national guidelines. The care you will provide will be in a range of settings such as the RISE community clinics, Acute hospital wards, young people's homes or educational setting.

Our team operates between the hours of 8am - 8pm Monday-Sunday where you will work staggered shift patterns. We have two team leads, Clinical Band 7's and 6's. Band 4 and 3 support workers who supports the delivery of this service.

This is a fantastic opportunity to work alongside already experienced RISE Crisis Practitioners, as well as being a key member of system approach in terms of collaboration with Commissioners, Acute Trust's and the Rise Leadership Team. Your role within the team will lead and shape the evolution of a service model that will transform the care and treatment for CYP in crisis.

For more information on this role please see the attached support information as this will give you a better overview of the role and requirements.

About us

We are a part of an exciting expansion of Rise specialist services and the transformation of local service provisions for CYP in Crisis across Coventry and Warwickshire.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

• generous annual leave entitlement which increases during your time with us
• flexible working opportunities
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle.
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job responsibilities

It is essential that you have experience of working with children and adolescents and or people in Crisis.

You should be able to demonstrate holistic care and risk management for the CYP and their family.

You will work within a multi-disciplinary approach within RISE and our colleagues in the acute care setting. Your role will have a key part to play in collaboratively shaping the continued development of the service model for CYP in Crisis. You will have experience within mental health and or social care work where you have supported a young person and/or family directly. You will be working within the trusts policies and procedures and legal frameworks such as NICE Guidelines.

You will be working collaboratively with our colleagues in the acute Trusts, Social Care, key stakeholders and GPs.

You also must be/have:

• Motivated
• Able to demonstrate a non judgemental and empathetic approach to service users
• Personal resilience
• Engaging, open, reliable, and punctual
• The ability to demonstrate and apply understanding of safety issues
• The ability to demonstrate and apply problem solving skills to a variety of situations

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Person Specification

Qualifications

• Foundation Degree in Health and Social Care, other relevant degree or equivalent experience.
• Registered with if applicable NMC

Knowledge and Skills

• Good interpersonal skills.
• Up to date knowledge of professional issues.
• Willingness to undertake additional competency skills
• Ability to communicate effectively both written and verbal.
• Ensures that own actions support equality, diversity, rights and maintain quality.
• Self motivated and able to work as an autonomous practitioner within the context of a multi agency team.

Experience

• Significant experience of working with young people with a mental health and crisis.
• Experience supporting parents and families
• Experience of working with challenging behaviour.
• Experience supervising Health Care Assistants/Support Workers would be an advantage but not essential.
• Experience of multi professional working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Coventry and Warwickshire Partnership Trust