Revenues Support Officer

West Devon Borough Council; Tavistock; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government authority in Tavistock is seeking a temporary Revenues Support Officer for a 12-month fixed term contract. The role involves providing administrative support, assisting with valuation and income generation tasks, and helping the team with various duties including tracing council taxpayers. Experience in customer service and a team player mentality are essential. A basic understanding of Council Tax and Business Rates is advantageous.

Qualifications

• Experience working in a busy and customer-focused environment.
• Basic understanding of Council Tax and Business Rates preferred.
• Willingness to learn new information and develop new skills.

Responsibilities

• Provide administrative support to the Revenues team.
• Assist with valuation and income generation activities.
• Support tracing absconded council taxpayers and processing enforcement cases.

Skills

Customer service experience

Flexibility

Team player

Job description

12 month fixed term contract


Following the success of the Revenues team in generating additional income from Council Tax and Business Rates for South Hams and West Devon, we are looking to recruit a temporary Revenues Support Officer to provide administrative support to the team.


Your main focus will be on valuation and income generation activities, working closely with and providing support to the Revenues Inspections Officers, including updating the outcomes of inspections and working to an agreed timetable.


You will also provide support for other types of work including tracing absconded council taxpayers and processing cases returned by enforcement agents.


You will be a committed team player with a flexible approach to work and a willingness to learn new information and develop new skills. A basic understanding of Council Tax and Business Rates will be advantage, but it is more important that you have recent experience of working in a busy and customer focused environment.


Please note the successful candidate will require a satisfactory basic DBS check.


For an informal discussion or for further details about the role, please contact Paul Dean, Principal Revenues Officer on 01803 861106 or [e-mail]


Closing date: Sunday 10 August 2025


Interviews planned week commencing 18 August or 25 August 2025