Revenues Officer

Pertemps; United Kingdom; Remote; GBP 24,000; Full time

Job summary

A leading company is seeking a Revenues Officer for a remote position with a 3 to 6 month contract. Responsibilities include maintaining council tax records, resolving enquiries, and interpreting legislation. Applicants should have current experience in this role for councils, along with knowledge of relevant software.

Qualifications

• Current experience as a Revenues Officer.
• Working knowledge of interpreting council tax legislation.
• Experience of dealing with Council enquiries.

Responsibilities

• Maintain and update accurate council tax records.
• Resolve complex enquiries and provide support.
• Administer assessments for allowances, exemptions, and discounts.

Skills

Knowledge of council tax legislation

Experience with Academy software

Experience with Enterprise software

Dealing with council enquiries

Updating council tax records

Job description

Revenues Officer
Remote
3 to 6 month ongoing contract
£32.11 p/hr umbrella

Responsibilities

• Maintain and assist in the development and maintenance of an excellent quality service to the public for council tax, keeping up to date and accurate council tax records, identifying necessary changes to accounts and ensuring they are updated correctly, calculating revised charges, and updating computer records as necessary.
• To effectively answer and resolve all complex enquiries received, utilising all associated information available.
• To input to and understand all computer systems used for example, Academy and Enterprise
• To ensure all necessary action is taken to assess council tax allowances, exemptions, discounts, and other relief in accordance with procedures and legislation.
• To have an expert working knowledge of council tax and the ability to give this advice to the resident in a clear, concise manner.
• To administer and process all high-level queries and to prioritise complaints that haven’t been logged into our complaint system

Requirements

• Experience of Academy and Enterprise software
• Working knowledge and experience of interpreting council tax legislation
• Experience of dealing with Council enquiries.
• Experience of updating Council Tax records, this includes identifying eligibility to discounts and exemptions.
• • Experience of setting up in year arrangements and or taking payments and setting up direct debits to maximise collection

PLEASE NOTE: only apply if you are currenntly working as a current working as a REVENUES OFFICER for a council !!