Revenues Officer

Tulip Recruitment; Loughborough; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a dedicated Revenues Officer to join their Billing and Recovery team temporarily on a fully remote basis. This role is crucial for ensuring accurate billing and collection of council tax, with responsibilities including establishing tax liabilities and supporting income maximization efforts. Candidates should have relevant experience and strong communication skills to handle sensitive situations effectively.

Qualifications

• Previous experience in revenues, billing, or local government finance.
• Knowledge of council tax legislation and its application.

Responsibilities

• Accurately establish council tax liability and apply relevant discounts.
• Negotiate and monitor payment arrangements with residents.

Skills

Communication

Negotiation

IT skills

Job description

Job Title: Revenues Officer
Location: Fully Remote
Job Type: Temporary
Department: Billing and Recovery Team

About the Role

Our Client is seeking a dedicated and detail-oriented Revenues Officer to join our Billing and Recovery team on a temporary, fully remote basis. This role focuses on the accurate billing, collection, and recovery of council tax, ensuring residents receive timely and fair service.

Key Responsibilities

• Accurately establish council tax liability, applying appropriate discounts, reliefs, and exemptions in line with legislation and council policy.
• Support the efficient billing and collection of council tax to maximise income for the council.
• Negotiate, set up, and monitor payment arrangements with residents and follow up on arrears in accordance with agreed procedures.
• Provide a responsive and professional service to all service users, ensuring equality, fairness, and respect at every point of contact.
• Maintain accurate records and ensure compliance with data protection and relevant regulations.

Required Skills and Experience

• Previous experience working in a revenues, billing, or local government finance environment.
• Knowledge of council tax legislation and the ability to apply it accurately.
• Strong communication and negotiation skills with the ability to handle sensitive conversations.
• Ability to manage workloads effectively and meet deadlines in a remote working environment.
• Proficient IT skills, particularly in revenues systems and Microsoft Office applications.