Revenues Officer

Derbyshire County Council; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

An ambitious local government organization is seeking a motivated Revenues Officer to join their dedicated team. This role involves the efficient administration of Benefits and Council Tax functions, ensuring compliance with current regulations while delivering exceptional service to the community. The ideal candidate will demonstrate strong customer focus, excellent communication skills, and the ability to work effectively within a team. With a commitment to service improvements and professional development, this position offers a rewarding opportunity to make a positive impact in the community. Join a supportive workplace that values your contributions and encourages growth.

Benefits

Local Government Pension Scheme

Generous annual leave entitlement

Excellent work/life balance initiatives

Qualifications

• Demonstrable knowledge of current Housing Benefit and Council Tax Support Regulations.
• Proven experience in a Revenues or Benefits office.

Responsibilities

• Administer Benefits, Council Tax, and Non Domestic Rating functions.
• Provide excellent customer service and support to the community.

Skills

Knowledge of Housing Benefit/Council Tax Support Regulations

Knowledge of Council Tax Regulations

Knowledge of Data Protection Act

Customer service skills

Verbal and written communication skills

Self-motivation and task organization

Ability to analyze situations and make decisions

Job description

Closing date: 18 May 2025

Highly motivated individual required to join Bolsover District Council’s busy Revenues & Benefits Team.

Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.

Applications are invited from highly motivated candidates who are interested in a career within Local Government and who are committed to providing an excellent service.

We are looking to fill the post of Revenues Officer. The successful candidate will undertake within a team environment, a range of duties relating to the efficient administration of the Benefits, Council Tax and Non Domestic Rating functions of the Authority.

To be successful you will need:

• demonstrable working knowledge of current Housing Benefit/Council Tax Support Regulations; or
• demonstrable working knowledge of current Council Tax Regulations,
• knowledge of the Data Protection Act and Freedom of Information Act,
• recent proven practical experience of working within a Revenues or Benefits office,
• proven practical experience of dealing with members of the public and other organisations,
• computer literacy,
• excellent customer service skills,
• good verbal and written communication skills,
• the ability to demonstrate strong customer focus and a commitment to service improvements,
• the ability to work within a team environment using own initiative and displaying a responsible, professional and flexible attitude,
• self-motivation and the ability to organize tasks and duties effectively,
• the ability to analyse situations and make decisions,
• the ability to work with accuracy to competing deadlines,
• the ability to display tact and discretion as the work of the section involves sensitive and confidential information,
• your own transport and current full driving licence. Alternative arrangements may be agreed with applicants with a relevant disability.
  
  
  

For a full list of job details and requirements please view the Job Description and Person Specification.

Why work for us?

Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: https://www.bolsover.gov.uk/

Apply today!

If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: Bolsover District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account. You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application. Applications close Midnight, 18th May 2025.

Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.

If you do not have internet access, you can request an offline application pack by contacting Bolsover District Council Contact Centre on 01246 242424 or emailing: BDC-HR&[e-mail]

We welcome applications from all sections of the community.

For further information

For an informal discussion about the post, please contact Clare Betts, Principal Benefits & Technical Officer on Tel No. 01246 242445/email [e-mail] or Caroline O’Callaghan, Principal Billing & Recovery Officer on Tel No. 01246 242475/email caroline.o’[e-mail].

If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.