Revenues Benefits Control Officer

www.findapprenticeship.service.gov.uk - Jobboard; Selby; On-site; GBP 29,000 - 32,000; Full time

Job summary

A local government authority in Selby is seeking an experienced system administrator to support the Revenues & Welfare Benefits services. You will play a key role in maintaining processes and contributing to a project that consolidates service systems. Strong IT skills and problem-solving abilities are essential. The role offers a competitive salary and benefits including a local government pension scheme and employee discounts.

Benefits

Local government pension scheme with 18.1% employer contribution

Salary sacrifice schemes

Employee discount benefits

Travel loans

Confidential health and wellbeing support

Qualifications

• Experienced system administrator, preferably with knowledge of the legislative background.
• Accurate and detail-oriented.
• Able to navigate systems to solve problems.

Responsibilities

• Maintain bulk processes and printing of documents for the Revenues & Welfare services.
• Contribute to a project consolidating service systems.
• Ensure business critical processes are properly managed.

Skills

Strong IT skills

Effective communication

Problem solving

Meticulousness

Customer-focused

Job description

Salary: £29,064-£31,537

Contract: Permanent

Hours: 37 hours per week

Location: Selby, North Yorkshire



Are you someone who has experience of undertaking a role where the use of technology and software packages was a feature of that role. Do you have a proven track record of being able to navigate systems and to use those systems to solve problems and bring efficiencies.

If so, you are just what we are looking for!



Our Service

The Revenues and Welfare & Benefits services form part of the larger customer focused Customer, Revenues & Welfare and Benefits service. The Revenues service has a clear purpose to deliver the billing, collection and recovery of Council Tax and Business Rates due to the local authority to enable it to deliver services to residents. The Welfare & Benefits service has a clear purpose to deliver and be responsible for administering Housing Benefit and Council Tax Support scheme in accordance with Government legislation, case law and local policy and in doing so, contribute to the provision of financial support for the most vulnerable members of the community.



The Revenues & Benefits Control team are responsible for ensuring that all business critical processes are scheduled and performed on the council’s systems. These include but are not restricted to the annual billing debit raising process, debt recovery processes, housing benefit payment runs, direct debit maintenance & approaches, council tax and business rate daily calculation and bill production, calculation and upload of council tax reduction and processing of ATLAS files.



The role

Reporting to the Revenues & Benefits Senior Control Officer contributing to a team of officers to ensure the bulk processes and printing of documents requirements at the heart of the Revenues and Welfare & benefits service areas are maintained and support service delivery.



The teams are currently undertaking an ambitious project to consolidate the seven legacy area instances of the services systems and this role will be key to the success of that in shaping the way the systems are used by the consolidated service.





What you will bring

You should be an experienced system administrator with ideally knowledge of the legislative background and practical administration of the Revenues & Welfare Benefits services though this is not essential as full training can be provided. You will be an effective communicator, with strong IT skills, be accurate, be a problem solver, meticulous and customer focussed.



Why Work for Us…

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

a local government pension scheme with 18.1% employer contribution
salary sacrifice schemes
employee discount benefits including shopping, supermarkets, gym discounts and more!
travel loans
Health Assured – confidential help and support for your wellbeing
Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.



More Information

If you have any questions, or would like and informal chat about the role, please contact [e-mail] or [e-mail]



We look forward to hearing from you.



Key dates

Closing date: 26th August

Shortlisting: 27-28th August

Interview date: w/c 08th September


NYC is committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.



North Yorkshire Council’s purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services, we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.