Revenues and Benefitss Administration Support Assistant

Malvern Hills and Wychavon District Councils; Pershore; On-site; GBP 24,000 - 30,000; Full time

Job summary

A progressive local council in England is seeking an Administration Support Assistant for the Revenues and Benefits team. The role involves managing incoming mail and data entry, with an emphasis on accuracy and initiative. Candidates should be enthusiastic and reliable, with skills in collaboration and attention to detail. The position offers a range of attractive benefits, including generous leave and development opportunities, in a supportive work environment.

Benefits

Excellent pension scheme with employer contributions

Generous annual leave with options to purchase extra

Training and development programs

Onsite nursery with staff discounts

Payment of professional membership fees

Discounted gym and swimming memberships

Health and wellbeing support

Cycle to Work scheme

Employee discounts with various companies

Qualifications

• Ability to assist with mail handling and distribution.
• Experience with data entry and database management.
• Familiarity with legislation and data protection regulations.

Responsibilities

• Assist with incoming and outgoing post management.
• Carry out scanning and indexing of documents.
• Monitor and index incoming emails in the database.

Skills

Initiative

Collaboration

Attention to detail

Knowledge of data protection regulations

Job description

If you are looking for an exciting career opportunity, come and join our Revenues and Benefits team as an Administration Support Assistant. We are looking for an ambitious, enthusiastic, and reliable person who would like to develop their skills in this area. Working within our Control Team, you will play a key role in ensuring the timely and accurate recording of our inbound mail and associated tasks. You should be able to work on your own initiative and collaboratively as needed.

The successful candidates will:

1. Assist with incoming and outgoing post, including post opening and distribution.
2. Carry out scanning and indexing of incoming post.
3. Monitor and index incoming emails imported into the database that cannot be auto-indexed.
4. Download and index documents from third parties into our database.
5. Monitor incoming electronic claim forms and index into our database.
6. Maintain a full working knowledge of relevant legislation and data protection regulations.

Working for us, Malvern Hills and Wychavon District Councils are rewarding places to work, with high resident satisfaction and motivated staff. Located in south Worcestershire, both districts boast beautiful environments, a rich heritage, and numerous amenities. They are ranked among the top rural places to live in the West Midlands and in the country.

We pride ourselves on being progressive organizations, investing in what matters to our residents and communities—supporting town centers and rural communities, creating jobs, maintaining cleanliness, reducing our carbon footprint, and promoting safety and homelessness prevention. Our roles require an office presence with some flexible working options. We value face-to-face communication, collaboration, and connection.

Our staff are central to our success, and we offer attractive benefits, generous holidays, a pension scheme, personal development opportunities, and discounts on gym memberships. We are committed to equality, diversity, and inclusion, supporting disabled people and promoting equal opportunities. Our joint management structure allows us to deliver high-quality services and develop shared initiatives.

Additional benefits include:

• Excellent pension scheme with employer contributions
• Generous annual leave with options to purchase extra
• Training and development programs
• Onsite nursery with staff discounts
• Payment of professional membership fees
• Discounted gym and swimming memberships
• Health and wellbeing support, including counselling services
• Cycle to Work scheme
• Employee discounts with various companies

Please note, this role requires a Basic DBS check.