Revenue Operations Analyst

Cognibox; Cardiff; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Hybrid work policy

Healthcare plan

Pension scheme

Life assurance – 3x base salary

Annual leave

Job summary

SafeContractor in Cardiff, UK, is seeking a Revenue Operations Analyst to drive commercial performance across the UK Supply Chain Contractor Management division. You will analyze performance, forecast revenue, manage commission schemes and ensure CRM data quality to enable informed, evidence-based decisions.

You will collaborate with sales leadership and cross-functional teams, leveraging Power BI, SQL and automation to improve forecasting accuracy and reporting. Hybrid work arranged.

Qualifications

• Minimum 2 years in Revenue Operations, Sales Ops, Commercial Analytics or BI.
• Advanced Excel skills.
• Experience creating forecasts, commercial models and performance analysis.
• CRM experience (Dynamics 365 or Salesforce).
• Strong analytical and stakeholder communication skills.
• Experience with Power BI and SQL.
• Experience with pipeline governance and forecasting processes.
• Experience in subscription/recurring revenue environments.
• Familiarity with automation tools (Power Automate, Copilot).
• Degree-level qualification and prior Revenue Operations experience.

Responsibilities

• Analyze commercial performance across marketing, BD, onboarding, account management and renewals.
• Build and maintain revenue forecasts and monitor pipeline health.
• Own and administer commercial commission schemes.
• Monitor CRM adoption and data quality; improve reporting governance.
• Produce executive-level insights and reporting for decision-making.

Skills

Revenue Operations

Forecasting

Analytical thinking

Insights & recommendations

CRM systems

Communication & stakeholder mgmt

Forecasting models

Pipeline governance

Subscription/recurring revenue

Automation tools

Previous Revenue Operations experience

Education

Bachelor's degree

Tools

Excel

Power BI

SQL

CRM platforms (Dynamics 365, Salesforce)

Power Automate

Copilot

Job description

Revenue Operations Analyst

Department: Sales

Employment Type: Permanent

Location: Cardiff, UK

Reporting To: VP Sales Operations

Description

SafeContractor is the UK’s largest SSIP-registered and UKAS-accredited supply chain risk management company, trusted by 40,000 contractors. We simplify compliance for clients and contractors of all sizes, helping to make workplaces safer for everyone, through a flexible, risk-based approach.

Our audits ensure contractors are properly assessed, while a user-friendly portal makes compliance straightforward and manageable.

Are you an analytical problem solver who thrives on turning complex data into meaningful business decisions? We're looking for a Revenue Operations Analyst to play a pivotal role in driving commercial performance across our UK Supply Chain Contractor Management division.

This is an exciting opportunity to join a growing Revenue Operations function where you'll influence strategic decision-making, optimise commercial processes, improve forecasting accuracy, and identify opportunities that drive revenue growth. Working closely with commercial leaders, sales teams and the Revenue Operations Lead, you'll help shape the future of our reporting, analytics, automation and AI capabilities.

What that means day to day

• Analyse commercial performance across marketing, business development, onboarding, account management and customer renewals, identifying trends, risks and growth opportunities.
• Build, maintain and enhance revenue forecasts, monitor pipeline health and challenge forecast assumptions to improve forecasting accuracy and commercial decision-making.
• Own and administer commercial commission schemes, ensuring accurate calculation, validation and reporting aligned with business objectives.
• Monitor CRM adoption, data quality and sales process compliance, identifying opportunities to improve reporting accuracy, governance and commercial workflows.
• Produce actionable insights and executive-level reporting that supports commercial leaders in making informed, evidence-based decisions.

What you’ll need to be successful

We're looking for someone who enjoys uncovering insights, solving business challenges and influencing decision-making through data.

You will have experience working in a Revenue Operations, Sales Operations, Commercial Analytics or Business Intelligence role and be comfortable working with large datasets to identify trends, improve performance and support strategic planning.

You’ll have strong forecasting and analytical capabilities, with the ability to translate data into clear recommendations and communicate effectively with senior stakeholders. Experience working within a commercial, sales or revenue-generating environment is essential, as is familiarity with CRM systems and performance reporting.

You will also be highly organised, commercially aware and confident challenging existing processes to drive continuous improvement.

• Minimum of 2 years' experience in Revenue Operations, Sales Operations, Commercial Analytics or Business Intelligence.
• Advanced Microsoft Excel skills.
• Experience creating forecasts, commercial models and performance analysis.
• Strong analytical and problem-solving ability.
• Experience producing actionable commercial insights and recommendations.
• Experience using CRM platforms such as Microsoft Dynamics 365 or Salesforce.
• Strong communication and stakeholder management skills.

• Power BI experience.
• SQL knowledge.
• Experience supporting pipeline governance and forecasting processes.
• Experience within a subscription or recurring revenue business.
• Familiarity with automation tools such as Power Automate, Copilot or AI-driven solutions.
• Degree-level qualification.
• Previous Revenue Operations experience.

What you'll get in return

We have a hybrid workplace policy, where you will work from the office 3 days per week.

We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

• Enhanced Parental Leave
• Generous annual leave, with the option to buy additional days
• Healthcare Plan
• Annual Giving Day – an extra day to give back to yourself or your community
• Cycle-to-work Scheme
• EV Salary Sacrifice Scheme
• Pension scheme with employer contributions
• Life Assurance – 3X base salary
• Rewards Program – access to discounts and cashback
• LinkedIn Learning License for upskilling & development

Embracing AI at Veriforce

As part of our commitment to innovation and continuous improvement, we're actively embedding AI tools and ways of working across the business. We encourage all employees to explore how AI can enhance productivity, improve decision-making, streamline processes, and create value for our customers.

The effective adoption and use of AI will form part of role expectations and will be considered as part of regular objective reviews and performance conversations. We're looking for individuals who are curious, adaptable, and excited about leveraging technology to work smarter and drive better outcomes.

Interested but don’t feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

We are proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply:

• A response to your application within 15 working days
• An interview process consisting of:
  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams
  • Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.