Revenue Operation Manager

Fonoa; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech firm is seeking a Business Operations Manager to support core and strategic initiatives through project work and cross-functional collaboration. Ideal candidates will have a background in business analysis or consulting, strong analytical skills, and proficiency with tools like Excel and SQL. The role involves managing day-to-day processes, contributing to RFPs, and driving data-driven decisions to enhance business performance.

Qualifications

• Extensive experience in business operations, strategy, consulting, or finance.
• Strong organizational skills with attention to detail.
• Ability to manage multiple projects and stakeholders.

Responsibilities

• Support ongoing operations across Business and Revenue Operations.
• Manage internal project planning, tracking, and coordination.
• Analyze operational data for insights and reporting.

Skills

Business analysis

Project management

Operational skills

Data analysis

SQL

AI implementation

Tools

Excel

Google Sheets

SQL

Job description

Job description

We’re seeking a Business Operations Manager to support Fonoa’s core and strategic initiatives through ongoing operations, project work, and cross-functional collaboration. This role is ideal for someone with a business analysis or management consulting background and strong analytical and project management skills.

You will support our Business and Revenue Operations teams, helping to manage day-to-day processes, implement new systems, drive integrations, and provide spare operational capacity to high-impact teams. You’ll also contribute to competitive intelligence and RFPs/RFIs and help us make data-driven decisions that improve business performance.

What you will do:

• Support ongoing operations across Business and Revenue Operations, helping teams run efficiently at scale.
• Work on cross-functional special projects, such as new tool integrations, process implementations, and strategic initiatives.
• Take ownership of internal project management — planning, tracking, and coordinating stakeholders across functional teams.
• Collaborate on implementing tools and systems to support business processes and improve internal workflows.
• Contribute to the RFP/RFI process, helping with stakeholder responses, analysis, and coordination.
• Conduct competitive intelligence and market research to support business development and GTM strategy.
• Analyze operational data to generate insights and support reporting, forecasting, and decision-making.
• Act as a flexible resource to provide additional capacity where the business needs it most.

Requirements:

• Extensive experience in business operations, strategy, consulting, finance, or a similar role.
• Strong organizational and operational skills, attention to details, paired with the ability to juggle multiple projects and stakeholders.
• Demonstrated ability to manage processes and contribute to project management across functions.
• Comfortable with data – Excel/Google Sheets expertise required; SQL or experience with analytics tools is a plus.
• Comfortable with AI tools - implementation of AI engines into processes and workflows to increase operational efficiency.
• A problem-solver mindset: curious, proactive, and eager to improve how things work.
• Exposure to competitive intelligence, RFPs/RFIs, or go-to-market operations is a strong plus.
• Fluent in English and comfortable working in a global environment.

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