Revenue Coordinator

Brook Street Recruitment is working with our client in Belfast city centre to recruit a permanent part-time Revenue Coordinator to support their busy team.

This role is suitable for individuals with experience in credit control, complaints handling, or office administration who are considering a career change.

Full managerial training and support will be provided, along with encouragement for self-development.

Responsibilities

1. Coordinate accurate and timely invoicing and collections.
2. Track payments via direct reporting and input data into bespoke CRM software.
3. Generate reports on taxation and input data into CRM systems and management reports.
4. Manage processes for monthly fees, ensuring data is received on time and reported to management.
5. Ensure correct data entry during onboarding on the CRM system.
6. Contact account holders to set up Standing Orders and request proof thereof.
7. Coordinate and execute quarterly income stream reports.
8. Review penalties as part of potential implementation projects.
9. Oversee collection strategies, including creating receivables lists, identifying accounts with arrears, and contacting account owners via phone and other channels.
10. Develop realistic repayment schedules in consultation with management.
11. Identify delinquent accounts for further collection actions, including closing accounts or involving solicitors.
12. Prepare documents and reports for decision-making and recommend policy or practice changes to improve collection results.
13. Serve as a subject matter expert in collections and data collection, referring complex issues to senior management.
14. Act as the main point of contact with account holders regarding collections.
15. Review settled accounts and engage with clients for repeat business.
16. Ensure accurate data recording on all settled accounts.
17. Participate in weekly and quarterly meetings to report on income streams and collection strategies.
18. Provide backup support for departmental duties during staff absences.
19. Respond promptly to inquiries and document all interactions in the CRM system.

Criteria

1. Strong knowledge of office administration, accounting principles, and invoicing/collections practices.
2. Proficiency in word processing, spreadsheets, data entry systems, and CRM software.
3. Excellent time management and problem-solving skills.
4. Effective communication skills and ability to build cooperative relationships.
5. Professional and courteous interaction with account holders, with strong customer service skills.
6. Sound decision-making, good judgment, diligence, and a duty of care.
7. Ability to focus on data interpretation and documentation in a busy environment with distractions.
8. Capacity to handle multiple tasks efficiently and meet deadlines, even under pressure.
9. Ability to coordinate and complete tasks accurately and timely.

This is a new, part-time, permanent position working on Wednesdays, Thursdays, and Fridays, with a salary of £19,959 pro-rata (equivalent to £35,000 full-time).

Please note: If you do not hold a passport for the country where the vacancy is located, a work permit may be required. Check our blog for more information.

Applicants should not include bank or payment details in their application. All applications must be submitted via the 'Apply now' button. Eurojobs.com is not responsible for external website content.

Created on 24/04/2025 by TN, United Kingdom.