Returns Administrator

Clockwork Recruitment Ltd; Guildford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A fast-growing tech company in Guildford is seeking a Returns Coordinator to manage product returns. Responsibilities include processing returns, logging and testing hardware, and working with customer support. No prior experience is needed as full training is provided. The company offers private healthcare and a friendly working environment.

Benefits

Private healthcare

Pension

Employee discounts

Social events

Qualifications

• No experience required, full training provided.
• Must be reliable and methodical.
• Willingness to learn new systems.

Responsibilities

• Manage and process product returns efficiently.
• Log, inspect, and test returned hardware.
• Update records and coordinate replacements.

Skills

Attention to detail

Organisational skills

Tech-savvy

Proactive attitude

Problem-solving mindset

Job description

Overview

Join a fast-growing tech company that supplies innovative hardware to businesses and consumers. They pride themselves on efficiency, accuracy, and excellent service, with a culture that values learning, collaboration, and doing things properly. Expect a modern, supportive environment with perks, social events, and opportunities to grow your career.

Responsibilities

• Manage and process product returns efficiently and accurately
• Log, inspect, and test returned hardware
• Update records, identify faults, and coordinate replacements/refunds
• Work closely with customer support and suppliers
• Maintain an organised returns area and suggest process improvements

You'll Need

• Strong attention to detail and organisational skills
• Confident with tech and quick to learn new systems
• Reliable, methodical, and proactive
• Problem-solving mindset and team-player attitude
• No experience required - full training provided

Perks

• Private healthcare, pension & employee discounts
• Central Guildford location with a relaxed, friendly vibe

If this role isn't quite what you're looking for but you're currently exploring new opportunities, we'd still love to hear from you. Get in touch, and we'll do our best to help you secure your next position.

Clockwork Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Clockwork is an Equal Opportunities Employer.

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