Retentions Advisor

Daisy Communications; Sheffield; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading communication firm in Sheffield is seeking a Sales Executive to handle inbound and outbound sales calls, develop relationships with B2B customers, and meet sales targets. This role requires strong negotiation skills, an ability to work in a fast-paced environment, and proficiency in CRM systems. The position offers a competitive salary of £23,809.50 annually and a commission structure. This is an office-based role with several employee benefits including holidays, bonuses, and professional development.

Benefits

25 days holiday plus bank holidays

Referral bonus of £500

Professional development opportunities

Eye care vouchers

Discounts at over 1,200 retailers

Extra day off for birthday or wedding

Qualifications

• Ability to work in a fast-paced sales environment.
• Demonstrably strong negotiation and objection handling skills.
• Competent use of Microsoft packages.
• Ability to understand and analyze data.
• Strong questioning and listening skills.

Responsibilities

• Conduct inbound and outbound sales calls with existing customers.
• Develop relationships with UK SMEs to drive sales.
• Identify and qualify potential customers for the sales pipeline.
• Leverage CRM systems to manage sales opportunities.
• Build and maintain strong customer relationships.
• Collaborate with the sales support team for seamless service.

Skills

Sales proficiency

Negotiation skills

Data analysis

Customer relationship management

Communication skills

Tools

CRM systems

Microsoft Office

Job description

Overview

Location: Sheffield - Office based
Salary: £23,809.50 annually, with realistic commission of £1000 per month

Monday to Friday working 9:00 - 17:30 (37.5 hours per week)

Key Responsibilities

• Conduct inbound and outbound sales calls with existing customers, selling our products and services to B2B customers based on client needs.
• Develop and nurture relationships with UK based SMEs to drive sales from initial contact to closing. You may be required to move between sales campaigns or sell additional products.
• Proactively identify and qualify potential customers to build a robust sales pipeline. Consistently achieve or exceed sales targets while adhering to established strategies, call KPIs, and performance metrics.
• Leverage CRM systems to effectively manage sales opportunities, track customer interactions, and maximise sales potential.
• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Work closely with the sales support/operations team to ensure a seamless customer journey from sales to fulfilment.

Qualifications

• Be able to demonstrate an ability to work within a fast paced environment within a sales focussed industry.
• Negotiation/objection handling skills.
• Competent with all Microsoft packages.
• Ability to understand, analyse and interpret data.
• Take ownership of issues and follow through to conclusion.
• Sound questioning and listening skills, being able to pinpoint the exact issue in order to gain resolution.

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• £500 referral scheme bonus
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Sim deals for you and your family/friends
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married

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