Retention Advisor

www.findapprenticeship.service.gov.uk - Jobboard; Glasgow; On-site; GBP 26,000 - 40,000; Full time

Job summary

A dynamic customer service company in Glasgow is seeking an Outbound Customer Service and Retentions Advisor. The role offers a base salary of £26,200 with OTE of £25-40,000. Candidates should be confident, outgoing, and ready to thrive in a target-driven environment. Previous experience is not necessary as training will be provided. This is a temp to perm position with Monday to Friday working hours.

Qualifications

• Confident individuals eager to make an impact.
• Team players with a positive attitude.
• Experience in retentions is a plus, but training is provided.

Responsibilities

• Work on a dialler system for inbound and outbound calls.
• Meet targets in a fast-paced environment.

Skills

Excellent communication skills

Confidence

Ability to thrive in fast-paced environments

Job description

Customer Service Exciting Opportunity: Join Our Outbound Customer Service and Retentions Advisor Team!

Are you confident, outgoing, and ready to thrive in a fast-paced environment? We are looking for talented individuals to join our Outbound Customer Service and Retentions Advisor Team team starting in August This is a fantastic chance to be part of a dynamic business!

What we're offering:

Base Salary: £26,200 per year
Bonus: OTE £25-40,000
Working Hours: Monday to Friday, 8am - 4.30pm
Contract Type: Temp to Perm
Role: Working on a dialler system, both inbound and outbound
Start Date: August 2025


What we're looking for:

Confident, outgoing individuals who are eager to make an impact
Someone who thrives in a fast-paced, target-driven environment
Excellent communication skills and a positive attitude
Previous retentions experience is a plus, but not required - we'll train you!
If you're looking for a role where you can earn a competitive salary with amazing bonus potential while making a real difference, this is the opportunity for you. You'll be joining a team that's passionate about growth, success, and delivering great results.

Don't miss out - apply now and secure your place

Ready to take the next step? We can't wait to hear from you!

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