Retail & Wholesale General Manager

Sun Tyres - Alperton; Twickenham; On-site; GBP 45,000; Full time

Job summary

Sun Tyres - Alperton seeks a Retail & Wholesale General Manager to oversee operations and drive growth. The role demands strong leadership, customer service expertise, and the ability to manage staff and inventory effectively. Join a growing team and contribute to operational excellence in a dynamic environment.

Benefits

Competitive salary package

Career development opportunities

Friendly and supportive team environment

Qualifications

• Extensive experience in a management role within retail or wholesale.
• Proven experience in customer service and conflict resolution.
• Strong budget management skills.

Responsibilities

• Oversee retail and wholesale operations and ensure efficient performance.
• Manage staff, stock control, and vendor relationships.
• Compile and analyse financial reports for decision-making.

Skills

Leadership

Customer Service

Conflict Resolution

Organisational Skills

Communication Skills

Job description

**Job Purpose:** . The Retail & Wholesale General Manager will be responsible for overseeing all retail and wholesale operations at Sun Tyres. This key leadership role requires a proactive, hands-on manager who can ensure efficient operations, maintain high customer service standards, and drive business growth. The role encompasses full responsibility for staff performance, inventory control, vendor management, and financial reporting.. . **Key Responsibilities:**. - Appoint and supervise staff, allocate tasks, and regularly monitor and review performance.. - Liaise with staff to ensure timely and accurate communication of promotions, services, and product information to customers.. - Ensure adequate reserves of product are maintained and stock control procedures are followed.. - Examine product quality and regularly assess incoming supplies.. - Handle customer queries and complaints in a professional and timely manner.. - Authorise payments for received supplies and make decisions on pricing, discounts, and credit terms.. - Prevent wastage and losses by ensuring proper usage and accountability of supplies.. - Research and engage new vendors as needed while maintaining strong relationships with current suppliers.. - Compile and analyse weekly, monthly, and annual revenue and expense reports to support strategic decision-making.. - Ensure adherence to workplace health and safety standards and compliance requirements.. . . **Person Specification**. **Essential:**. - Extensive experience in a management role within retail or wholesale environments.. - Strong leadership abilities with a focus on performance development and accountability.. - Proven experience in customer service and conflict resolution.. - Sound commercial acumen with experience managing budgets and reporting.. - Proficiency in stock control and vendor management.. - Excellent organisational and time management skills.. - Clear written and verbal communication skills.. - Understanding of workplace health and safety legislation.. . . **Desirable:**. - Background in the automotive or tyre service industry.. - Experience with stock and sales systems.. - Proficient in English.. . . **Why Join Us?**. - Competitive salary package. - Opportunity to work in a growing and dynamic business. - Friendly and supportive team environment. - Career development opportunities within the company. . . **Additional Information:** . This is a permanent, full-time role based in London. Working hours may include weekends. The role requires a motivated individual ready to contribute to operational excellence in a fast-paced environment.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £45,000 yearly

About Sun Tyres - Alperton:

Sun Tyres is the UK-based branch of Al Shabab Auto Accessories Trading Co. LLC, a well-established and reputable automotive retail and wholesale company headquartered in Dubai. We specialise in the sale and distribution of auto accessories