Retail Weekend Assistant Dundee Superstore

Cancer Research UK; Dundee; On-site; GBP 10,883,000 - 12,123,000; Part time

Benefits offered by this job

Retirement plan

Generous leave allowance

Discounts on travel and technology

Gym membership

Confidential wellbeing support

Job summary

Cancer Research UK in Dundee is seeking a part-time Retail Store Assistant to join the Trading department. The role is 12 hours per week, primarily weekends, with a £12.71 per hour rate and benefits. You will help deliver strong customer service, support fundraising targets, and maintain store standards.

You may take on keyholder duties and work as part of a busy shop team in a charity retail environment. Eligible to work in the UK; visa sponsorship is not available.

Qualifications

• Understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• Ability to manage your own workload and work independently when required.
• Ability to work well in a team.
• Excellent communication skills.
• Flexibility to cover weekend rota.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Key Details

• Retail Store Assistant £12.71 per hour plus benefits
• Reports to: Shop manager
• Department: Trading
• Location: Dundee Superstore
• Contract: Permanent
• Working hours: Part time 12 hours per week covering weekends
• Closing date: Tuesday 15th September 2026 23:55
• Internal: In line with organisational policy this role will remain open for internal applications until: Sunday 20th September 2026 23:55
• Internal title for this role is Shop Assistant

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to‑day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility: our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

• We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting‑edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research.

We work to reduce the impact of cancer on people’s day‑to‑day lives through our research, influence and information.

We are beating cancer – step by step, day by day.

Find a purposeful career that will empower you to grow and collaborate with like‑minded experts.