Retail Travel Advisor

TUI; Reading; On-site; Full time

Job summary

Join a leading travel company as a Retail Travel Advisor in Reading. Enjoy a supportive team environment and develop your skills in customer engagement while promoting a range of holiday products. With a starting salary of £12.58 per hour, you can excel in a role that values both customer experiences and your career growth.

Benefits

Commission scheme

Holiday benefits and discounts

Health and Wellbeing support

Pension scheme and life assurance

Investment in development and progression

Qualifications

• Passion for customer satisfaction and creating memorable experiences.
• Ability to work varied shifts including weekends and evenings.
• Strong dedication to achieving sales targets.

Responsibilities

• Recommend and sell holidays, Cruises, and additional products.
• Provide exceptional customer service and resolve issues.
• Train on various systems to enhance customer experiences.

Skills

Customer service skills

Goal-oriented

Teamwork

Organizational skills

Job description

Join to apply for the Retail Travel Advisor role at TUI

1 day ago Be among the first 25 applicants

Join to apply for the Retail Travel Advisor role at TUI

Get AI-powered advice on this job and more exclusive features.

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Lower Early store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

About Our Offer

• TUI offers more than just a basic salary which already starts at £12.58 per hour
• Be rewarded for exceeding your targets with our commission scheme
• Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
• Investment in your development and career progression
• Pension scheme and life assurance
  
  
  

About The Job

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
  
  
  

About You

• Excellent customer service skills with a genuine passion to go above and beyond
• A strong dedication to achieve goals and sales targets
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
• Ability to embrace change and adapt to new ways of working
• A team player who engages and collaborates with our customers and colleagues
• An organised individual who takes pride in their work and communicates effectively
• Able to work a varied shift pattern each week in-line with shop opening and closing times.
  
  
  

From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.

To apply for this role, part of the application process will require you to complete an online assessment, you'll receive an email to complete this once your application has been submitted.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements, Retail, and Hospitality

Referrals increase your chances of interviewing at TUI by 2x

Sign in to set job alerts for “Travel Advisor” roles.

Thame, England, United Kingdom 2 weeks ago

Reading, England, United Kingdom 3 weeks ago

Windsor, England, United Kingdom 3 weeks ago

Hillingdon, England, United Kingdom 1 week ago

Feltham, England, United Kingdom 1 week ago

Slough, England, United Kingdom 6 days ago

Reading, England, United Kingdom 2 days ago

Guildford, England, United Kingdom 1 week ago

Weybridge, England, United Kingdom 2 days ago

Feltham, England, United Kingdom 1 week ago

Hounslow, England, United Kingdom 1 month ago

Guildford, England, United Kingdom 3 weeks ago

Feltham, England, United Kingdom 4 days ago

Reading, England, United Kingdom 3 days ago

Newbury, England, United Kingdom 3 days ago

Ruislip, England, United Kingdom 3 weeks ago

Farnborough, England, United Kingdom 7 months ago

Farnborough, England, United Kingdom 4 days ago

Reading, England, United Kingdom 22 hours ago

Woking, England, United Kingdom 1 month ago

Wokingham, England, United Kingdom 1 day ago

Marlow, England, United Kingdom 2 days ago

Alton, England, United Kingdom 1 week ago

Customer Service Advisor - French Speaking - Late shifts (fixed-term)

Slough, England, United Kingdom 4 days ago

Reading, England, United Kingdom 1 day ago

Newbury, England, United Kingdom 1 week ago

Customer Service Advisor - European Portuguese Speaking (fixed-term)

Slough, England, United Kingdom 4 days ago

Customer Relationship Manager (CRM) - QuickStat

Surrey, England, United Kingdom 2 weeks ago

Fleet, England, United Kingdom 2 weeks ago

Customer Relationship Manager (CRM) - QuickStat

Surrey, England, United Kingdom 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.