Retail Travel Advisor

jobs24.co.uk; Barnstaple; On-site; Full time

Job summary

Join a forward-thinking company as a Travel Advisor in Barnstaple, where your passion for customer service will shine. In this dynamic role, you will engage with customers both in-store and online, helping them create unforgettable holiday experiences. With a starting salary of £12.58 per hour, plus commission for exceeding sales targets, you'll enjoy a range of fantastic benefits including discounts, additional time off, and a supportive environment focused on your development. If you're ready to embrace change and make a difference in the travel industry, this role is for you!

Benefits

Commission scheme

Holiday benefits

Discounts and special offers

Health and Wellbeing benefits

Pension scheme

Life assurance

Career progression opportunities

Qualifications

• Experience in retail or customer service roles is essential.
• Ability to handle customer complaints and inquiries effectively.

Responsibilities

• Engage with customers face to face and virtually to sell holidays.
• Investigate and resolve customer questions or complaints.

Skills

Customer Service

Sales Skills

Problem Solving

Adaptability

Tools

Sales Systems

Job description

Your drive to achieve will lead you to exceed your sales objectives; in Retail, we call it 'Smashing your Targets'.

- You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually.

- If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint.

- As technology advances, so does TUI; you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Barnstaple store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks, and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

- TUI offers more than just a basic salary which already starts at £12.58 per hour.

- Be rewarded for exceeding your targets with our commission scheme.

- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.

- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community, and Career.

- Investment in your development and career progression.

- Pension scheme and life assurance.