Retail Trainee Manager - Oxford Stores

Majestic; Oxford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Majestic Wine Oxford is seeking a dynamic Retail Trainee Manager for a 12-month development program leading to a Store Manager role. Responsibilities include enhancing customer experiences and driving store performance, with opportunities for professional growth and wine training.

Benefits

Up to 20% staff discount

Career development opportunities

International wine tasting incentives

Pension plan

Life assurance

Comprehensive training and support

29 days holiday

Wine tasting events

Retail discounts

Uniform

Qualifications

• Experience in fast-paced retail or hospitality.
• Willingness to achieve WSET Level 2 & 3.
• A full UK/EU/EEA driving license with minimal penalty points.

Responsibilities

• Support the team in customer experiences and store performance.
• Engage customers with product updates and tastings.
• Maintain the store's appearance and comply with safety regulations.

Skills

Customer Service

Problem Solving

Teamwork

Education

WSET Level 2 & 3 qualifications

Job description

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Retail Trainee Manager - Oxford Stores, Oxford

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Client:

Location:

Oxford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6ca2fa93e9b7

Job Views:

4

Posted:

05.07.2025

Expiry Date:

19.08.2025

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Job Description:

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Oxford is looking for a dynamic, ambitious, and driven individual eager to grow within a company revolutionizing retail!

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating numerous stores nationwide. Founded in , the company recently transitioned back to private ownership after Fortress Investment Group's acquisition, undergoing a significant transformation with record market share growth, a new website, and six new stores, with plans for expansion over the next five years. We offer over 1, different wines, spirits, and beers both online and in-store, with knowledgeable, friendly staff trained to WSET standards.

The Role

As a Majestic Trainee Manager, you will participate in a 12-month development program designed to prepare you for a future Store Manager role. You will work through comprehensive training with support from your Store Manager to set you up for success.

Key Responsibilities

As the store ambassador, you will support the team to deliver outstanding customer experiences, drive store performance by maximizing sales and KPIs, and provide exceptional service to foster customer loyalty and repeat business.

Offer VIP concierge-style service, actively engage customers with updates on products and tastings, and promote our range passionately through tasting events and product knowledge to support your WSET qualifications.

Maintain the store’s appearance and operational standards, participate in all operational tasks, and continuously seek improvements to optimize store performance.

Ensure compliance with policies and safety regulations, pursue personal development, and exemplify Majestic’s values and working standards to support junior team members.

Knowledge & Skills Required

Experience in fast-paced retail or hospitality, delivering exceptional customer service, problem-solving under pressure, and working independently or in teams. Passion for learning about wines and willingness to achieve WSET Level 2 & 3 qualifications. A full UK/EU/EEA driving license with minimal penalty points is required.

What is in it for you:

Competitive salary and performance bonus, up to 20% staff discount, career development opportunities, international wine tasting incentives, pension plan, life assurance, uniform, 29 days holiday, wine tasting events, retail discounts, and comprehensive training and support.

Job Specifics:

Contract: Permanent

Willingness to work across multiple Oxford stores including Summertown, Cowley Road, Abingdon, Witney, and Bicester.