Retail Team Member Taunton

Cook Trading Limited; Taunton; On-site; Part time

Job summary

A family-owned retail company in Taunton seeks a Retail Team Member to provide exceptional service in a community-focused environment. Responsibilities include assisting customers, maintaining the shop's cleanliness, and managing transactions. Ideal candidates are passionate about food and customer service, with previous retail experience preferred. This position offers a pay rate of £12.60 per hour and excellent benefits including staff discounts and a pension scheme.

Benefits

30% staff discount

Pension Scheme

Team meals

Sustainability-focused work environment

Qualifications

• A passion for food and customer service.
• Ability to operate a cash register accurately.
• Willingness to learn about products and services.

Responsibilities

• Provide exceptional customer service.
• Maintain cleanliness and organization in the shop.
• Handle cash and manage shop closures.

Skills

Customer service

Retail experience

Cash handling

Job description

Overview

Retail Team Member - Taunton

Location: Taunton

Hours: 16-24 Hours (Weekdays and 1-2 Saturdays and 1 Sunday per month)

Pay rate : £12.60 Per Hour

Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.

The Role

• Offer remarkable service, the customer is always more important than anything else you are doing.
• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop and cash up.
• Check in deliveries and placing orders, assist with stock taking as required.
• Look smart with apron, and name badge on at all times.

Good to Have

If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.

Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.

Other bits

If you tick most of these boxes but not all—don’t stress. We’re all about potential.

Excellent Benefits including

• 30% staff discount
• Pension Scheme
• Team meals
• Be part of a B-Corp-certified business that values sustainability, people, and the community.

And many more.

What Cook is About

We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.