Retail Team Member St Neots

Cook Trading Limited; St. Neots; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a family-owned B Corp as a Retail Team Member in St Neots, where you'll provide exceptional customer service in a welcoming environment. Responsibilities include assisting customers, managing stock, and maintaining the shop's presentation. Benefit from paid breaks, staff discounts, and a supportive team.

Benefits

Paid breaks

Paid leave for special occasions

Staff profit share

Wellbeing program

30% staff discount

Free food perks

Team meals and events

Qualifications

• Retail or customer-facing experience is a plus.
• Willingness to learn about products.
• Smart appearance with a name badge.

Responsibilities

• Offer exceptional service and assist customers with planning menus.
• Maintain shop cleanliness and assist with stock management.
• Operate the till and understand shop paperwork.

Skills

Customer service

Communication

Teamwork

Job description

Retail Team Member - St Neots

Location: St Neots

Hours: Various

Pay rate: £12.60 Per Hour (including paid breaks)

Join Our Retail Team! There’s more to COOK than food: our shops actively serve their communities, thanks to the warmth, knowledge, and care of our Retail Team. We’re looking for remarkable people to join us, hosting customers in the shop as if they were at home.

The Role

• Offer exceptional service, prioritizing the customer at all times.
• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products, and promotions.
• Maintain shop cleanliness and presentation, ensuring stock is replenished and rotated, and freezers are full.
• Operate the till efficiently and accurately.
• Understand shop paperwork and legal checks.
• Open and close the shop, including cashing up.
• Check deliveries, assist with stock taking, and place orders as needed.
• Always wear a smart apron and name badge.

Good to Have

If you’re a foodie, great! We will train you on our products, their origins, and suitable dishes for various occasions. Experience isn’t necessary, but retail or customer-facing experience is a plus.

If you tick most of these boxes but not all—don’t stress. We value potential.

Benefits include

• Paid breaks
• Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
• Staff profit share
• Wellbeing program
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks
• Team meals, events, and away days
• Being part of a B-Corp-certified business that values sustainability, people, and community

And many more!

About Cook

We’re a proud, independent, family-owned B Corp committed to caring—about our food, our people, and doing the right thing, even when it’s not the easy choice.

Our vision is to be a place where everyone feels welcome and belongs. We celebrate different roles, abilities, and personalities, working together to achieve remarkable things. If you’d like to grow with COOK, please apply.

£12.30 during the engagement period.

INDHP