Retail Team Member Oxford

Cook Trading Limited; Oxford; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a vibrant retail team at a family-owned B Corp that values community and sustainability. As a Retail Team Member, you will create a welcoming atmosphere for customers, ensuring they receive remarkable service. Your role will involve assisting customers with menu planning, managing stock, and maintaining the shop's immaculate appearance. This position offers the opportunity to grow within a company that truly cares about its people and their development. If you enjoy working in a dynamic environment and want to be part of a mission-driven business, this is the perfect role for you!

Benefits

Paid breaks

Paid leave on birthdays

Staff profit share

Wellbeing program

30% staff discount

Access to CookieJar Smart Spending discounts

Free food perks

Team meals and events

B-Corp certified benefits

Qualifications

• Experience in a customer-facing role is a plus, but training will be provided.
• Strong communication skills and a friendly demeanor are essential.

Responsibilities

• Provide exceptional customer service and assist with menu planning.
• Maintain a clean and organized shop environment and manage stock.

Skills

Customer Service

Retail Experience

Menu Planning

Cash Handling

Job description

Retail Team Member-Oxford

Location: Oxford

Hours: 12 & 16 Hours per week

Pay rate: £12.60 Per Hour (Yes, this includes paid breaks)

Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.

The Role

• Offer remarkable service; the customer is always more important than anything else you are doing.

• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products, and promotions.

• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.

• Be a whizz on the till. Operate it efficiently and accurately.

• Understand the shop paperwork, necessary legal checks, and their purpose.

• Open up the shop. Close the shop and cash up.

• Check in deliveries and place orders; assist with stock taking as required.

• Look smart with apron and name badge on at all times.

Good to Have

If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions. Experience not necessary, but previous experience of working in Retail or in a customer-facing role would be the icing on the cake.

If you tick most of these boxes but not all—don’t stress. We’re all about potential.

Excellent Benefits including

• Paid breaks
• Paid leave on your birthdays, moving house, becoming a grandparent, or your child starting school for the first time
• Staff profit share
• Wellbeing program
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks
• Team meals, events & away days
• Be part of a B-Corp-certified business that values sustainability, people, and the community.

And many more…

What Cook is About

We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities, and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.

£12.30 for the engagement period.

INDFP