Retail Team Member — Customer Focus, Growth & Development

Naylor's Equestrian Llp; Glasgow; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Bike discount

Gym membership

Personal development

Apprenticeships

Job summary

Naylor's Equestrian Llp in Glasgow is hiring a Store Colleague to deliver outstanding experiences, greet customers, keep displays sharp, replenish stock, and uphold our high service standards. You will engage confidently with customers, use in-store devices to check stock and navigate the full customer journey, and contribute to a tidy, on-brand shop floor.

If you enjoy a fast-paced retail environment, teamwork, and growing your retail skills, this role offers a supportive team and the chance to

Qualifications

• Positive, enthusiastic approach suited to a fast-paced retail environment.
• Strong communication skills with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Customer service

Teamwork

Willingness to learn

Shift flexibility

Tools

Till operation

Job description

Naylor's Equestrian Llp in Glasgow is hiring a Store Colleague to deliver outstanding experiences, greet customers, keep displays sharp, replenish stock, and uphold our high service standards. You will engage confidently with customers, use in-store devices to check stock and navigate the full customer journey, and contribute to a tidy, on-brand shop floor.

If you enjoy a fast-paced retail environment, teamwork, and growing your retail skills, this role offers a supportive team and the chance to