Retail Team Leader – Part-Time (20 Hours/Week)

Heron Foods; Accrington; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing retail company is seeking a part-time Retail Team Leader in Oswaldtwistle. You'll lead a team to achieve store targets, ensure excellent customer service, and maintain store presentation. Ideal candidates have retail leadership experience. The role offers a pay rate of up to £12.50 per hour and several employee benefits, including staff discounts and development opportunities.

Benefits

Staff Discount: 10% off

Ongoing training and development

24/7 GP access for you and your family

Emotional and mental health support

Qualifications

• Experience in a supervisory, team leader, or keyholder role in retail or hospitality is required.
• Strong work ethic and ability to thrive in a fast-moving setting.
• Capable of leading by example and organized.

Responsibilities

• Lead and support your team to hit store targets.
• Deliver excellent customer service and handle queries.
• Keep shelves full, tidy, and visually appealing.
• Assist with stock deliveries and backroom organization.
• Act as a keyholder, including opening and closing the store.

Skills

Leadership

Customer Service

Team Support

Organizational Skills

Job description

Overview

Role overview

Step Into Leadership: Retail Team Leader – Part-Time (20 Hours/Week)

Location: Oswaldtwistle, BB5 3LB
Pay: Up to £12.50 per hour (inclusive of enhancement when performing management duties)
Hours: 20 hours per week

About Us

Heron Foods is expanding fast, with more than 340 stores across the UK—and we’re looking for a driven, reliable Retail Team Leader to help guide the team to success. If you thrive in a busy retail environment and enjoy motivating others, this could be the next step you’ve been waiting for.

Benefits

• Staff Discount: 10% off at both Heron Foods and B&M.
• Leadership Development: Ongoing training and future-focused development through programs like Future Flyers.
• Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support.
• Recognition & Perks: Long service awards, exclusive colleague discounts, and more.

Responsibilities

What You'll Be Doing

• Leading and supporting your team to hit store targets.
• Delivering excellent customer service and handling queries professionally.
• Keeping shelves full, tidy, and visually appealing.
• Assisting with stock deliveries and backroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Role in Action

You’ll work side-by-side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported.

Requirements

What We’re Looking For
We’re on the lookout for someone who:

• Is friendly, confident, and ready to lead by example.
• Has a strong work ethic and thrives in a fast-moving setting.
• Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Is organised and able to take the lead when needed.

Role Titles

You Might Know This Role As:
If you’ve searched under other job titles, this opportunity may also appear as:

• Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor.

No matter the title, if you\'re passionate about retail and team leadership, we’d love to hear from you!

Application

Apply Today

We may close applications early—so don’t miss out. Join a business where your leadership will be seen, valued, and rewarded.

Heron Foods is proud to be an equal opportunity employer. We celebrate diversity and welcome people from all backgrounds to join our growing team.