Retail Team Leader - Part-Time (12 Hours/Week)

Heron Foods; Ebbw Vale; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail company in Ebbw Vale is seeking a Retail Team Leader to drive store success through team leadership and excellent customer service. The ideal candidate has experience in retail or hospitality and is ready to lead by example in a fast-paced environment. Duties include managing stock, ensuring an appealing store layout, and acting as a keyholder. This role offers an opportunity to make a significant impact and support team growth.

Qualifications

• Experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Ability to thrive in a fast-moving environment.
• Capability to lead by example.

Responsibilities

• Lead and support the team to hit store targets.
• Deliver excellent customer service and handle queries.
• Keep shelves full, tidy, and visually appealing.
• Assist with stock deliveries and backroom organisation.
• Open and close the store as a keyholder.

Skills

Friendly and confident demeanor

Strong work ethic

Organisational skills

Job description

Overview

As a Retail Team Leader, you'll play a key part in the day-to-day success of the store, including:

• Leading and supporting your team to hit store targets.
• Delivering excellent customer service and handling queries professionally.
• Keeping shelves full, tidy, and visually appealing.
• Assisting with stock deliveries and backroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Role in Action

You\'ll work side-by-side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported.

If you\'ve searched under other job titles, this opportunity may also appear as: Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor. No matter the title, if you\'re passionate about retail and team leadership, we\'d love to hear from you!

Candidate requirements

We\'re on the lookout for someone who:

• Is friendly, confident, and ready to lead by example.
• Has a strong work ethic and thrives in a fast-moving setting.
• Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Is organised and able to take the lead when needed.

Company