Retail Team Leader - Norwich - £13.78 p/hr* + Enhancements

C2 Recruitment Ltd; Norwich; On-site; Full time

Job summary

An established industry player is seeking a Retail Team Leader to oversee teams of stock counters across various client sites. This role requires flexibility in working hours, including evening and night shifts, and involves travel to different locations. You will be responsible for ensuring adherence to procedures, delivering outstanding customer service, and improving team productivity. With opportunities for ongoing training and progression, this position offers a chance to make a significant impact in a dynamic environment. If you are passionate about leadership and customer service, this role is perfect for you.

Benefits

Wagestream access for early wage access

Expenses paid

Ongoing training

Progression opportunities

Paid holiday

Overseas opportunities

Qualifications

• Proven customer service skills and effective communication are essential.
• Ability to manage time effectively and work without supervision.

Responsibilities

• Manage teams of stock counters, ensuring procedures are followed.
• Deliver exceptional customer service and accurate stock counts.

Skills

Outstanding customer service skills

Effective communication

Basic IT skills

Time management

Ability to work under pressure

Education

Full Driving License

Job description

Retail Team Leader

Salary: £13.78 inclusive of holiday pay (£12.30 per hour + £1.48 holiday pay)* + Enhancements

Location: Norwich

*Access to wages from 3 days after shift completion* Immediate Start * Holiday Pay*

As a Retail Team Leader, you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability; you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility of flexibility in the working days per week if required)

Hours of Work: Evening/Night shifts.

Benefits:

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to payday. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
• Full-time / permanent salaries available.
• Expenses paid.
• Ongoing training.
• Progression opportunities.
• Paid holiday.
• Overseas opportunities.

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed.
• Exceptional customer service standards are delivered on all sites.
• Stock Counts are completed accurately and within the given time frame.
• Team productivity is monitored and improved where possible.

Person Specification:

• A Full Driving License.
• Outstanding customer service skills.
• The ability to communicate effectively with all levels of personnel.
• Basic IT skills.
• The ability to remain focused when under pressure.
• Manage time effectively and work without immediate supervision.
• Willingness and ability to travel.

Full training in our systems and client procedures will be provided.

We look forward to receiving your application.

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have, please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data, then please contact us at [e-mail] and we will respond to your query as soon as possible.