Retail Team Leader - Chelmsford, Basildon & Stratford

Sky; Isleworth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking entertainment brand as a Retail Team Leader, where you'll inspire and lead a dynamic team across multiple retail locations. This role offers a unique opportunity to develop your leadership skills while ensuring your team delivers exceptional customer experiences. With comprehensive training and ongoing support, you'll be equipped to foster a successful sales environment. Enjoy a range of perks including generous annual leave, private health care, and exciting discounts. If you're passionate about leadership and sales, this is your chance to shine in a vibrant workplace.

Benefits

28 days annual leave

Private health care

Dental care

High street discounts

Free Sky Q

Free phone and broadband

Qualifications

• Proven leadership skills with a focus on building successful sales teams.
• Experience in coaching and improving team performance.

Responsibilities

• Lead and support a team of Retail Store Advisors in multiple locations.
• Inspire and motivate the team to provide excellent customer experiences.

Skills

Leadership

Sales Coaching

Team Management

Organizational Skills

Flexibility

Job description

Retail Team Leader - Chelmsford, Basildon & Stratford

40 hours, working 5 out of 7 days

Driving License is required

Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

What will I be doing?

In your new role as a Team Leader, you’ll be working in multiple busy retail stores, leading and supporting a team of Retail Store Advisors and fostering a team sales approach. You'll also ensure that they’re showcasing our superb products in the correct way. You’ll be inspiring, coaching, mentoring, and motivating your team, and making sure they have the knowledge and tools they need to give our customers an excellent experience when they buy or upgrade a Sky package.

What skills do I need to succeed?

We’re looking for born leaders who can build successful sales teams filled with team members who want to perform to the best of their ability every day of the week. You’ll be used to coaching staff and improving performance, as well as giving sales tips and training on-the-go. You’ll need to be highly organised and flexible too, spending time across multiple stores and teams in some cases.

Will I get help and support?

This one is a no-brainer for us. We invest in every member of staff in our business to ensure that they can excel in their roles and you’ll spend your first few weeks on our Retail Induction, with a comprehensive training programme that will give you the tools to succeed in your new role. We’ll also keep giving you plenty of training that will open doors to new development and growth opportunities.

What about the perks?

You’ll get 28 days of annual leave, private health and dental care, and loads of great high street discounts. You’ll also receive free Sky Q, phone and broadband at home, so you’ll be able to tell your customers just how exciting Sky products actually are!

Where you’ll work:

Your teams are based in Stratford Centre, The Broadway, High Chelmer Shopping Centre in Chelmsford, & Eastgate Shopping Centre in Basildon, and you’ll be expected to attend all of these stores twice on a weekly basis.

Interested?

So, what are you waiting for? Apply now for a chance to craft your own career path and be brilliant.