Retail Team Leader

People Solutions Group; South Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established company in Sheffield is looking for a confident and bubbly Team Leader. If you have a passion for customer service and animals, this full-time position offers excellent pay and benefits including weekly pay and free parking. The role involves managing store operations, providing exceptional customer experiences, and working with a dedicated team.

Benefits

Weekly Pay

Free Parking

Canteen

Qualifications

• Background in customer service is essential.
• Passion for animals, especially dogs, is preferred.

Responsibilities

• Ensure smooth operation of the store.
• Provide exceptional customer service.
• Manage returns and stock control.

Skills

Communication skills

Customer service background

Passion for animals

Job description

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People Solutions is currently recruiting for a confident and bubbly Team Leader for our well-established client based in Sheffield. This is a full-time position offering excellent rates of pay.

Do you have a passion for Customer Service and animals? Do you want to spend part of your day interacting with wagging tails and adorable visitors? If so, apply for this fantastic opportunity.

Shifts: Working any 5 days out of 7 (You will work 2 weekends a month). You will work any hours between 09:30 am - 7:00 pm.

Pay Rate: Monday to Saturday £12.84 per hour, Sundays - £15.80.

What are the benefits?

• Weekly Pay
• Free Parking
• Canteen

Duties and Responsibilities:

• Ensure the smooth operation of the store.
• Greet customers and provide an exceptional customer service experience every time.
• Handle customer complaints positively and promptly within company guidelines.
• Advise and guide customers on product selection and performance.
• Manage returns and refunds, maintaining records as appropriate.
• Control stock and ensure accuracy of stock data daily.
• Report discrepancies, problems, or stock issues to the Store Manager.
• Stock the retail space with merchandise daily.
• Manage site security, key holding, locking up, and opening procedures.
• Be reliable and punctual.
• Possess good communication skills.
• Have a customer service background with a passion for animals and love for dogs.

Training:

• Full training will be provided by the client, along with ongoing support.

Contact:

If you're ready for this exciting opportunity, apply today by clicking the link below or contact our recruitment team to learn more.

Note: People Solutions does not charge candidates any fees or request deposits at any stage of the recruitment process.